/* ===========================
   SIMBA - Surcharges CSS
   =========================== */

/* ===========================
   SIMBA PUI - Lot 1 : accueil et navigation
   Réservé au profil Intervenant PUI (classe body ajoutée côté serveur).
   =========================== */

.simba-pui {
    --simba-pui-ink: #293548;
    --simba-pui-muted: #68758a;
    --simba-pui-border: #dce2ea;
    --simba-pui-surface: #ffffff;
    --simba-pui-shadow: 0 0.45rem 1.5rem rgb(38 52 71 / 7%);
    --simba-status-new: #5f5bd7;
    --simba-status-processing: var(--tblr-blue, #066fd1);
    --simba-status-waiting: #d97706;
    --simba-status-solved: #2b8a3e;
    --simba-status-closed: #667085;
}

/* ========================================================================== */
/* SIMBA - dépôt de fichiers unifié                                            */
/* ========================================================================== */

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable {
    position: relative;
    display: grid !important;
    grid-template-columns: minmax(0, 1fr);
    gap: 0.55rem !important;
    width: 100% !important;
    max-width: 100% !important;
    margin: 0.6rem 0 0 !important;
    padding: 0.5rem !important;
    border: 1px dashed #c7d3e0 !important;
    border-radius: 0.75rem !important;
    background: #f7f9fc !important;
    text-align: left !important;
    transition: border-color 160ms ease, background-color 160ms ease, box-shadow 160ms ease;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable:hover,
:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable.draghover {
    border-color: #6da8ed !important;
    background: #f1f7ff !important;
    box-shadow: 0 0 0 3px rgba(30, 126, 229, 0.08);
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > b,
:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > span.b,
:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > br {
    display: none !important;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .simba-fileupload-prompt.d-none {
    display: flex !important;
    align-items: center;
    gap: 0.75rem;
    min-width: 0;
    min-height: 3.5rem;
    margin: 0;
    padding: 0.65rem 0.75rem;
    border: 1px solid #d9e2ec;
    border-radius: 0.55rem;
    background: #fff;
    color: #26364d;
    cursor: pointer;
    box-shadow: 0 1px 2px rgba(31, 48, 70, 0.04);
    transition: border-color 160ms ease, background-color 160ms ease, transform 160ms ease;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .simba-fileupload-prompt:hover {
    border-color: #9bc3f2;
    background: #fbfdff;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable:has(> input[type="file"]:focus-visible) > .simba-fileupload-prompt {
    outline: 3px solid rgba(30, 126, 229, 0.2);
    outline-offset: 1px;
}

:is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__icon {
    display: inline-flex;
    flex: 0 0 auto;
    align-items: center;
    justify-content: center;
    width: 2.35rem;
    height: 2.35rem;
    border-radius: 0.55rem;
    background: #eaf3ff;
    color: #1672d4;
    font-size: 1.2rem;
}

:is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__copy {
    display: flex;
    min-width: 0;
    flex: 1 1 auto;
    flex-direction: column;
    gap: 0.08rem;
}

:is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__copy strong {
    color: #26364d;
    font-size: 0.92rem;
    font-weight: 700;
    line-height: 1.25;
}

:is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__copy small {
    overflow: hidden;
    color: #71819a;
    font-size: 0.76rem;
    font-weight: 500;
    line-height: 1.3;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__action {
    display: inline-flex;
    flex: 0 0 auto;
    align-items: center;
    justify-content: center;
    width: 2rem;
    height: 2rem;
    border: 1px solid #c8d8eb;
    border-radius: 50%;
    color: #1672d4;
    font-size: 1rem;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > input[type="file"] {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    margin: -1px !important;
    padding: 0 !important;
    overflow: hidden !important;
    border: 0 !important;
    opacity: 0 !important;
    clip: rect(0 0 0 0) !important;
    clip-path: inset(50%) !important;
    white-space: nowrap !important;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .fileupload_info {
    display: grid;
    gap: 0.35rem;
    width: 100%;
    margin: 0;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .fileupload_info:empty {
    display: none;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .fileupload_info > p {
    display: flex;
    align-items: center;
    gap: 0.25rem;
    width: 100%;
    margin: 0;
    padding: 0.5rem 0.65rem;
    border: 1px solid #dce8dc;
    border-radius: 0.5rem;
    background: #f3faf4;
    color: #35533b;
    font-size: 0.78rem;
    line-height: 1.3;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .fileupload_info > p > b {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable .remove_file_upload {
    margin-left: auto;
    color: #b43a43;
    font-size: 1rem;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > [id^="progress"] {
    width: 100%;
    height: 0.28rem;
    overflow: hidden;
    border-radius: 999px;
    background: #dfe9f5;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable .uploadbar {
    height: 100%;
    border-radius: inherit;
    background: #1672d4;
}

@media (max-width: 767.98px) {
    :is(body.helpdesk, body.simba-pui) .fileupload.draghoverable {
        margin-top: 0.45rem !important;
        padding: 0.4rem !important;
        border-radius: 0.65rem !important;
    }

    :is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .simba-fileupload-prompt.d-none {
        min-height: 3.25rem;
        gap: 0.6rem;
        padding: 0.55rem 0.6rem;
    }

    :is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__icon {
        width: 2.15rem;
        height: 2.15rem;
    }

    :is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__copy small {
        font-size: 0.7rem;
    }

    :is(body.helpdesk, body.simba-pui) .simba-fileupload-prompt__action {
        width: 1.85rem;
        height: 1.85rem;
    }
}

/* L'en-tête PUI remplace le bandeau secondaire de l'interface classique.
   On retire donc l'espace que ce bandeau réservait encore sur desktop. */
@media (min-width: 768px) {
    body.simba-pui:not(.simba-pui-ticket-view) .page-body {
        margin-top: 0 !important;
    }

    body.simba-pui:not(.simba-pui-ticket-view) .simba-pui-home,
    body.simba-pui:not(.simba-pui-ticket-view) .simba-pui-create {
        padding-top: 1.25rem;
    }
}

.simba-pui .sidebar .navbar-nav > .nav-item {
    margin-block: 0.15rem;
}

.simba-pui .sidebar .navbar-nav > .nav-item > .nav-link {
    min-height: 2.9rem;
    margin-inline: 0.55rem;
    padding: 0.7rem 0.85rem;
    border-radius: 0.7rem;
    color: rgb(255 255 255 / 72%);
}

.simba-pui .sidebar .navbar-nav > .nav-item > .nav-link:hover,
.simba-pui .sidebar .navbar-nav > .nav-item > .nav-link:focus-visible {
    color: #fff;
    background: rgb(255 255 255 / 8%);
}

.simba-pui .sidebar .navbar-nav > .nav-item.active > .nav-link,
.simba-pui .sidebar .navbar-nav > .nav-item > .nav-link.active {
    color: #fff;
    background: rgb(255 255 255 / 13%);
    box-shadow: inset 3px 0 0 #e32636;
}

.simba-pui .sidebar .navbar-nav .nav-link > i {
    width: 1.35rem;
    font-size: 1.15rem;
    text-align: center;
}

.simba-pui-home {
    width: min(100%, 1220px);
    margin: 0 auto;
    padding: clamp(1.25rem, 2.8vw, 2.5rem) clamp(0.25rem, 1.6vw, 1.25rem) 3rem;
    color: var(--simba-pui-ink);
}

.simba-pui-home__intro {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    margin-bottom: 1.5rem;
}

.simba-pui-home__eyebrow {
    margin: 0 0 0.35rem;
    color: #637596 !important;
    font-size: 0.76rem !important;
    font-weight: 700;
    letter-spacing: 0.08em;
    text-transform: uppercase;
}

.simba-pui-home__intro h1 {
    margin: 0;
    color: var(--simba-pui-ink);
    font-size: clamp(1.65rem, 3vw, 2.35rem);
    line-height: 1.15;
    letter-spacing: -0.025em;
}

.simba-pui-home__intro p:not(.simba-pui-home__eyebrow) {
    max-width: 48rem;
    margin: 0.6rem 0 0;
    color: var(--simba-pui-muted);
    font-size: 0.96rem;
}

.simba-pui-home__actions {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
    margin-bottom: 2.25rem;
}

.simba-pui-home__action {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 1rem;
    align-items: center;
    min-height: 7rem;
    padding: 1.25rem 1.35rem;
    border: 1px solid var(--simba-pui-border);
    border-radius: 1rem;
    color: var(--simba-pui-ink);
    background: var(--simba-pui-surface);
    box-shadow: var(--simba-pui-shadow);
    text-decoration: none;
    transition: transform 0.15s ease, border-color 0.15s ease, box-shadow 0.15s ease;
}

.simba-pui-home__action:hover,
.simba-pui-home__action:focus-visible {
    border-color: #aeb8c7;
    color: var(--simba-pui-ink);
    box-shadow: 0 0.7rem 1.8rem rgb(38 52 71 / 12%);
    transform: translateY(-2px);
}

.simba-pui-home__action--primary {
    border-color: #8ab9e8;
    color: var(--simba-pui-ink);
    background: #f1f7fe;
}

.simba-pui-home__action--primary:hover,
.simba-pui-home__action--primary:focus-visible {
    border-color: #0872ce;
    color: var(--simba-pui-ink);
    background: #e7f2fd;
}

.simba-pui-home__action-icon {
    display: inline-grid;
    width: 3rem;
    height: 3rem;
    place-items: center;
    border-radius: 0.8rem;
    color: #637596;
    background: #f1f4f8;
    font-size: 1.5rem;
}

.simba-pui-home__action--primary .simba-pui-home__action-icon {
    color: #0872ce;
    background: #fff;
}

.simba-pui-home__action strong,
.simba-pui-home__action small {
    display: block;
}

.simba-pui-home__action strong {
    margin-bottom: 0.25rem;
    font-size: 1.08rem;
    font-weight: 700;
}

.simba-pui-home__action small {
    color: var(--simba-pui-muted);
    line-height: 1.4;
}

.simba-pui-home__action--primary small {
    color: var(--simba-pui-muted);
}

.simba-pui-home__action-arrow {
    font-size: 1.25rem;
}

.simba-pui-home__section-heading {
    display: flex;
    gap: 1rem;
    align-items: flex-end;
    justify-content: space-between;
    margin-bottom: 0.9rem;
}

.simba-pui-home__section-heading h2 {
    margin: 0;
    font-size: 1.05rem;
    font-weight: 700;
}

.simba-pui-home__section-heading p {
    margin: 0.15rem 0 0;
    color: var(--simba-pui-muted);
    font-size: 0.86rem;
}

.simba-pui-home__section-heading > a {
    color: #637596;
    font-size: 0.87rem;
    font-weight: 600;
    text-decoration: none;
}

.simba-pui-home__stats {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0.85rem;
    margin-bottom: 2.25rem;
}

.simba-pui-home__stat {
    position: relative;
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 0.15rem 0.75rem;
    align-items: center;
    min-height: 6.2rem;
    padding: 1rem;
    overflow: hidden;
    border: 1px solid currentColor;
    border-radius: 0.9rem;
    color: #596379;
    background: #f5f6f8;
    text-decoration: none;
    transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.simba-pui-home__stat:hover,
.simba-pui-home__stat:focus-visible {
    color: inherit;
    box-shadow: 0 0.5rem 1.2rem rgb(38 52 71 / 10%);
    transform: translateY(-2px);
}

.simba-pui-home__stat-icon {
    grid-row: 1 / span 2;
    display: inline-grid;
    width: 2.6rem;
    height: 2.6rem;
    place-items: center;
    border-radius: 50%;
    background: rgb(255 255 255 / 72%);
    font-size: 1.25rem;
}

.simba-pui-home__stat-count {
    align-self: end;
    font-size: 1.55rem;
    font-weight: 750;
    line-height: 1;
}

.simba-pui-home__stat-label {
    align-self: start;
    font-size: 0.88rem;
    font-weight: 650;
}

.simba-pui-tone--new {
    color: #6258d8;
    background: #f4f2ff;
}

.simba-pui-tone--processing {
    color: #0872ce;
    background: #eef6ff;
}

.simba-pui-tone--waiting {
    color: #d66a00;
    background: #fff6eb;
}

.simba-pui-tone--solved {
    color: #258c43;
    background: #eef9f1;
}

.simba-pui-tone--closed {
    color: #626b79;
    background: #f3f4f6;
}

.simba-pui-home__recent {
    overflow: hidden;
    border: 1px solid var(--simba-pui-border);
    border-radius: 1rem;
    background: var(--simba-pui-surface);
    box-shadow: var(--simba-pui-shadow);
}

.simba-pui-home__section-heading--inside {
    margin: 0;
    padding: 1rem 1.2rem;
    border-bottom: 1px solid var(--simba-pui-border);
}

.simba-pui-home__recent-row {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 8.2rem 10rem auto;
    gap: 1rem;
    align-items: center;
    min-height: 4.75rem;
    padding: 0.85rem 1.2rem;
    border-bottom: 1px solid #e8ecf1;
    color: var(--simba-pui-ink);
    text-decoration: none;
    transition: background-color 0.15s ease;
}

.simba-pui-home__recent-row:last-child {
    border-bottom: 0;
}

.simba-pui-home__recent-row:hover,
.simba-pui-home__recent-row:focus-visible {
    color: var(--simba-pui-ink);
    background: #f8fafc;
}

.simba-pui-home__recent-main {
    min-width: 0;
}

.simba-pui-home__recent-main strong,
.simba-pui-home__recent-main small {
    display: block;
}

.simba-pui-home__recent-main strong {
    overflow: hidden;
    font-size: 0.96rem;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.simba-pui-home__recent-main small,
.simba-pui-home__recent-row time {
    color: var(--simba-pui-muted);
    font-size: 0.78rem;
}

.simba-pui-home__status {
    display: inline-flex;
    width: 8.2rem;
    min-height: 2rem;
    gap: 0.45rem;
    align-items: center;
    justify-content: center;
    padding: 0.3rem 0.7rem;
    border: 1px solid currentColor;
    border-radius: 999px;
    font-size: 0.82rem;
    font-weight: 650;
    white-space: nowrap;
}

.simba-pui-home__status > span {
    width: 0.55rem;
    height: 0.55rem;
    border-radius: 50%;
    background: currentColor;
}

.simba-pui-home__recent-arrow {
    color: #94a0b2;
}

.simba-pui-home__empty {
    display: grid;
    min-height: 10rem;
    place-items: center;
    align-content: center;
    color: var(--simba-pui-muted);
}

.simba-pui-home__empty i {
    margin-bottom: 0.4rem;
    font-size: 2rem;
}

.simba-pui-home__empty p {
    margin: 0;
}

@media (max-width: 991.98px) {
    .simba-pui-home__stats {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .simba-pui-home__recent-row {
        grid-template-columns: minmax(0, 1fr) 8.2rem auto;
    }

    .simba-pui-home__recent-row time {
        display: none;
    }
}

/* ===========================
   SIMBA PUI - Lot 3 : fiche métier du signalement
   =========================== */

body.simba-pui-ticket-view {
    overflow-x: hidden;
}

body.simba-pui-ticket-loading {
    overflow: hidden !important;
}

.simba-pui-ticket-loader {
    position: fixed;
    z-index: 2100;
    inset: 0;
    display: flex;
    gap: 0.85rem;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    color: #53647f;
    background: #f4f7fb;
}

.simba-pui-ticket-loader__spinner {
    position: relative;
    width: 3rem;
    height: 3rem;
    border: 0.22rem solid #dbe6f2;
    border-top-color: #0872ce;
    border-radius: 50%;
    animation: simba-pui-ticket-loader-spin 800ms linear infinite;
}

.simba-pui-ticket-loader__spinner::after {
    position: absolute;
    width: 0.65rem;
    height: 0.65rem;
    border-radius: 50%;
    background: #e22737;
    content: '';
    inset: 50% auto auto 50%;
    transform: translate(-50%, -50%);
}

.simba-pui-ticket-loader__text {
    font-size: 0.84rem;
    font-weight: 700;
    letter-spacing: 0.01em;
}

@keyframes simba-pui-ticket-loader-spin {
    to { transform: rotate(360deg); }
}

@media (prefers-reduced-motion: reduce) {
    .simba-pui-ticket-loader__spinner {
        animation-duration: 1600ms;
    }
}

body.simba-pui .simba-pui-ticket-topbar-slot {
    display: none;
}

body.simba-pui-ticket-view header.navbar .header-container > .breadcrumb,
body.simba-pui-ticket-view header.navbar .header-container > .nav {
    display: none !important;
}

body.simba-pui-ticket-view header.navbar .simba-pui-ticket-topbar-slot--active {
    display: flex;
    min-width: 0;
    flex: 1 1 auto;
    gap: 1rem;
    align-items: center;
    justify-content: space-between;
    padding-right: 0.75rem;
}

body.simba-pui-ticket-view header.navbar .simba-pui-ticket-topbar-slot .pagination-right {
    display: flex;
    gap: 0.15rem;
    align-items: center;
    margin-left: auto;
}

body.simba-pui-ticket-view header.navbar .simba-pui-ticket-topbar-slot .pagination-right > span {
    padding: 0.25rem 0.45rem !important;
    color: #637596;
    font-size: 0.76rem;
    font-weight: 700;
}

body.simba-pui-ticket-view header.navbar .simba-pui-ticket-topbar-slot .btn {
    width: 2rem;
    height: 2rem;
    min-height: 2rem;
    padding: 0;
    color: #637596;
}

body.simba-pui-details-visible {
    overflow: hidden;
}

body.simba-pui #itil-object-container.simba-pui-ticket-detail {
    width: min(calc(100% - 2rem), 1520px);
    max-width: none;
    margin: 0.9rem auto 2rem;
    color: var(--simba-pui-ink);
}

body.simba-pui .simba-pui-ticket-back {
    display: inline-flex;
    min-height: 2.1rem;
    gap: 0.4rem;
    align-items: center;
    padding: 0.35rem 0.55rem;
    border-radius: 0.55rem;
    color: #637596;
    font-size: 0.78rem;
    font-weight: 650;
    text-decoration: none;
}

body.simba-pui .simba-pui-ticket-back:hover,
body.simba-pui .simba-pui-ticket-back:focus-visible {
    color: #0872ce;
    background: #eef6ff;
}

body.simba-pui .simba-pui-ticket-summary {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 1rem;
    align-items: center;
    margin-bottom: 1rem;
    padding: 1rem 1.15rem;
    border: 1px solid var(--simba-pui-border);
    border-radius: 0.9rem;
    background: var(--simba-pui-surface);
    box-shadow: var(--simba-pui-shadow);
}

body.simba-pui .simba-pui-ticket-summary__toolbar {
    display: flex;
    grid-column: 1 / -1;
    align-items: center;
    justify-content: space-between;
    margin: -0.25rem 0 0.15rem;
    padding-bottom: 0.55rem;
    border-bottom: 1px solid #e7ebf0;
}

body.simba-pui .simba-pui-ticket-summary__toolbar:empty {
    display: none;
}

body.simba-pui .simba-pui-ticket-summary__toolbar {
    display: none;
}

body.simba-pui .simba-pui-ticket-summary__pagination:empty {
    display: none;
}

body.simba-pui .simba-pui-ticket-summary__pagination .pagination-right {
    display: flex;
    gap: 0.15rem;
    align-items: center;
}

body.simba-pui .simba-pui-ticket-summary__pagination .pagination-right > span {
    padding: 0.25rem 0.45rem !important;
    color: #71809a;
    font-size: 0.72rem;
    font-weight: 650;
}

body.simba-pui .simba-pui-ticket-summary__pagination .btn {
    width: 1.85rem;
    height: 1.85rem;
    min-height: 1.85rem;
    padding: 0;
    color: #637596;
}

body.simba-pui-ticket-view #navigationheader.simba-pui-native-navigation--empty {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-summary__identity {
    min-width: 0;
}

body.simba-pui .simba-pui-ticket-summary__eyebrow {
    margin: 0 0 0.15rem;
    color: #637596;
    font-size: 0.68rem;
    font-weight: 750;
    letter-spacing: 0.055em;
    text-transform: uppercase;
}

body.simba-pui .simba-pui-ticket-summary h1 {
    margin: 0;
    color: var(--simba-pui-ink);
    font-size: clamp(1.35rem, 2vw, 1.8rem);
    font-weight: 750;
    line-height: 1.2;
    overflow-wrap: anywhere;
}

body.simba-pui .simba-pui-ticket-summary__meta {
    display: flex;
    gap: 0.45rem 1rem;
    align-items: center;
    flex-wrap: wrap;
    margin-top: 0.55rem;
    color: var(--simba-pui-muted);
    font-size: 0.76rem;
}

body.simba-pui .simba-pui-ticket-summary__meta > span {
    display: inline-flex;
    gap: 0.3rem;
    align-items: center;
}

body.simba-pui .simba-pui-ticket-summary__equipment {
    color: #53647f;
    font-size: 0.7rem;
    font-weight: 750;
    letter-spacing: 0.035em;
    text-transform: uppercase;
}

body.simba-pui .simba-pui-ticket-summary__actions {
    display: flex;
    gap: 0.5rem;
    align-items: center;
    justify-content: flex-end;
    flex-wrap: wrap;
}

body.simba-pui .simba-pui-ticket-summary .simba-status {
    min-width: 6.8rem;
    min-height: 2.15rem;
    justify-content: center;
}

body.simba-pui .simba-pui-ticket-priority {
    display: inline-flex;
    min-height: 2rem;
    gap: 0.32rem;
    align-items: center;
    padding: 0.35rem 0.62rem;
    border-radius: 999px;
    color: #bd2e38;
    background: #fff0f1;
    font-size: 0.7rem;
    font-weight: 700;
    white-space: nowrap;
}

body.simba-pui .simba-pui-ticket-summary__details-button {
    min-height: 2.15rem;
    gap: 0.35rem;
    border-color: #cfd7e2;
    border-radius: 0.6rem;
    color: #53647f;
    font-size: 0.76rem;
    font-weight: 650;
}

body.simba-pui .simba-pui-ticket-detail > .itil-object {
    display: block !important;
    min-height: 0 !important;
    height: auto !important;
    margin: 0 !important;
}

/* Les onglets techniques GLPI restent accessibles aux autres profils, mais
   n'occupent plus la fiche métier des intervenants PUI. */
body.simba-pui-ticket-view #tabspanel,
body.simba-pui-ticket-view #tabspanel-select {
    display: none !important;
}

body.simba-pui-ticket-view .card-tabs.vertical {
    display: block !important;
}

body.simba-pui-ticket-view .card-tabs.vertical > .tab-content {
    width: 100%;
    min-width: 0;
    padding: 0 !important;
    border: 0 !important;
    background: transparent;
    box-shadow: none;
}

body.simba-pui .simba-pui-ticket-detail > .itil-object > .itil-left-side {
    width: min(100%, 1120px) !important;
    max-width: 1120px !important;
    min-height: 0 !important;
    height: auto !important;
    margin: 0 auto !important;
    padding: 0.25rem 0 1rem !important;
    border-top: 0 !important;
    overflow: visible !important;
}

body.simba-pui .simba-pui-ticket-detail .itil-timeline {
    width: 100%;
    max-width: 100%;
    padding: 0;
}

body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item,
body.simba-pui .simba-pui-ticket-detail #new-itilobject-form {
    width: 100%;
    max-width: 980px;
    margin-right: auto;
    margin-left: auto;
}

body.simba-pui .simba-pui-ticket-detail .timeline-content {
    border-color: #dfe5ec;
    border-radius: 0.8rem;
    background: #fff;
    box-shadow: 0 0.2rem 0.8rem rgb(38 52 71 / 5%);
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--initial,
body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--requester,
body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--pui {
    width: min(86%, 860px);
    max-width: none;
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--initial,
body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--requester {
    margin-right: auto;
    margin-left: 0 !important;
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--pui {
    align-self: flex-end;
    margin-right: 0 !important;
    margin-left: auto !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial > .row,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester > .row,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui > .row {
    margin: 0;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .content-part,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .content-part,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui .content-part {
    width: 100%;
    padding: 0;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .timeline-content,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .timeline-content,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui .timeline-content {
    width: 100%;
    margin-top: 0 !important;
    border: 1px solid #d8e0e9;
    border-radius: 0.85rem;
    box-shadow: none;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .timeline-content,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .timeline-content {
    border-color: #c6d7e9;
    background: #f3f7fb;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--pui .timeline-content {
    border-color: #a8d9b5;
    background: #eff9f1;
}

/* Les réponses de l'intervenant connecté restent dans la colonne PUI, mais
   un vert encore plus léger permet de les retrouver d'un coup d'œil. */
body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--pui.simba-message--mine:not(.simba-message--internal) .timeline-content {
    border-color: #c7e8cf;
    background: #f8fcf9;
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--pui.simba-message--mine:not(.simba-message--internal) .simba-message-author {
    color: #3b9b54;
}

/* Les échanges internes restent du côté PUI, mais adoptent une palette
   spécifique afin de ne jamais être confondus avec une réponse envoyée au CIS. */
body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--internal .timeline-content {
    border-color: #d8bd72 !important;
    background: #fff8e7 !important;
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--internal .simba-message-author {
    color: #946500;
}

body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--internal .is-private {
    color: #946500;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .timeline-content::before,
body.simba-pui .simba-pui-ticket-detail .simba-message--initial .timeline-content::after,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .timeline-content::before,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .timeline-content::after,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui .timeline-content::before,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui .timeline-content::after {
    display: none !important;
    content: none !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-message-author {
    display: block;
    margin-bottom: 0.12rem;
    color: #53647f;
    font-size: 0.76rem;
    font-weight: 750;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--pui .simba-message-author {
    color: #239545;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .timeline-header,
body.simba-pui .simba-pui-ticket-detail .simba-message--requester .timeline-header,
body.simba-pui .simba-pui-ticket-detail .simba-message--pui .timeline-header {
    justify-content: flex-end;
    margin: 0 0 0.22rem;
}

body.simba-pui .simba-pui-ticket-detail .simba-message-meta {
    color: #7a8798;
    font-size: 0.66rem;
    font-weight: 500;
}

body.simba-pui .simba-pui-ticket-detail .simba-message-meta a {
    color: inherit;
    text-decoration: none;
}

body.simba-pui .simba-pui-ticket-detail .simba-followup-source-badge {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-form .tox .tox-tbtn--select {
    display: none !important;
}

/* Le compositeur PUI est une carte pleine largeur : l'avatar GLPI et la
   pointe de bulle n'apportent plus d'information et créent un décroché. */
body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer > .row {
    margin-right: 0;
    margin-left: 0;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .user-part,
body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .todo-list-state {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .content-part {
    width: 100%;
    padding-right: 0;
    padding-left: 0;
    flex: 1 1 100%;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .timeline-content {
    width: 100%;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .timeline-content::before,
body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-composer .timeline-content::after {
    display: none !important;
    content: none !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-layout {
    margin-right: 0 !important;
    margin-left: 0 !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-layout > .col-12 {
    padding-right: 0;
    padding-left: 0;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-options {
    display: grid;
    gap: 0.5rem;
    margin-top: 0.65rem;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-option {
    display: flex;
    gap: 1rem;
    align-items: center;
    justify-content: space-between;
    padding: 0.65rem 0.8rem;
    border: 1px solid #e0e6ee;
    border-radius: 0.65rem;
    background: #f7f9fc;
    color: #48576d;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-option > div {
    display: flex;
    flex-direction: column;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-option span {
    font-size: 0.78rem;
    font-weight: 700;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-option small {
    color: #78869a;
    font-size: 0.66rem;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-option .form-check-input {
    margin: 0;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material {
    border-color: #ead9b1;
    background: #fffaf0;
    color: #765514;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material small {
    color: #94753a;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material .form-check-input:checked {
    border-color: #d08a00;
    background-color: #d08a00;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material.is-active {
    border-color: #dfe3e8;
    color: #667386;
    background: #f4f6f8;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material.is-active small {
    color: #8792a1;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-return-material.is-active .form-check-input {
    border-color: #aab2bd;
    background-color: #aab2bd;
    opacity: 0.75;
}

body.simba-pui .simba-pui-ticket-detail .simba-return-request-event {
    display: inline-flex;
    gap: 0.38rem;
    align-items: center;
    margin-top: 0.7rem;
    padding-top: 0.55rem;
    border-top: 1px solid rgb(35 149 69 / 14%);
    color: #647467;
    font-size: 0.7rem;
    font-weight: 650;
}

body.simba-pui .simba-pui-ticket-detail .simba-return-request-event > i {
    color: #b27600;
    font-size: 0.9rem;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-footer {
    min-height: 0 !important;
    margin-top: 0.75rem;
    padding: 0.75rem !important;
    border-top: 1px solid #e2e7ee;
}

body.simba-pui .simba-pui-ticket-detail .simba-message--initial .read-only-content > .card-title {
    display: none;
}

body.simba-pui .simba-pui-ticket-detail .timeline-content > .card-body {
    padding: 0.85rem 1rem !important;
}

body.simba-pui .simba-pui-ticket-detail .timeline-header {
    margin-bottom: 0.45rem;
    color: #748198;
    font-size: 0.72rem;
}

body.simba-pui .simba-pui-ticket-detail .read-only-content {
    color: #3e4a5d;
    font-size: 0.86rem;
    line-height: 1.5;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-ticket-details-backdrop {
    position: fixed;
    z-index: 1040;
    inset: 0;
    display: block;
    width: 100%;
    height: 100%;
    padding: 0;
    border: 0;
    visibility: hidden;
    opacity: 0;
    background: rgb(26 35 49 / 38%);
    cursor: default;
    pointer-events: none;
    transition: opacity 180ms ease, visibility 180ms ease;
}

body.simba-pui .simba-pui-ticket-detail.simba-pui-details-open .simba-pui-ticket-details-backdrop {
    visibility: visible;
    opacity: 1;
    pointer-events: auto;
}

body.simba-pui .simba-pui-ticket-detail > .itil-object > .simba-pui-ticket-details {
    position: fixed !important;
    z-index: 1045;
    top: 0;
    right: 0;
    bottom: 0;
    display: block !important;
    width: min(30rem, 94vw) !important;
    max-width: none !important;
    height: 100dvh !important;
    margin: 0 !important;
    border: 0 !important;
    background: #fff;
    box-shadow: -0.75rem 0 2.5rem rgb(26 35 49 / 18%);
    visibility: hidden;
    overflow-y: auto;
    overscroll-behavior: contain;
    pointer-events: none;
    transform: translateX(102%);
    transition: transform 200ms ease, visibility 200ms ease;
}

body.simba-pui .simba-pui-ticket-detail.simba-pui-details-open > .itil-object > .simba-pui-ticket-details {
    visibility: visible;
    pointer-events: auto;
    transform: translateX(0);
}

body.simba-pui .simba-pui-ticket-details__header {
    position: sticky;
    z-index: 3;
    top: 0;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0.9rem 1rem;
    border-bottom: 1px solid #e1e6ed;
    background: #fff;
}

body.simba-pui .simba-pui-ticket-details__header span,
body.simba-pui .simba-pui-ticket-details__header h2 {
    display: block;
    margin: 0;
}

body.simba-pui .simba-pui-ticket-details__header span {
    color: #71809a;
    font-size: 0.64rem;
    font-weight: 700;
    letter-spacing: 0.045em;
    text-transform: uppercase;
}

body.simba-pui .simba-pui-ticket-details__header h2 {
    margin-top: 0.12rem;
    color: var(--simba-pui-ink);
    font-size: 1rem;
    font-weight: 750;
}

body.simba-pui .simba-pui-ticket-details #itil-data {
    padding-bottom: 4.5rem;
}

body.simba-pui .simba-pui-ticket-details__footer {
    position: sticky;
    z-index: 3;
    bottom: 0;
    display: flex;
    justify-content: flex-end;
    padding: 0.8rem 1rem;
    border-top: 1px solid #e1e6ed;
    background: #fff;
    box-shadow: 0 -0.4rem 1.2rem rgb(38 52 71 / 7%);
}

body.simba-pui .simba-pui-ticket-details__footer .btn {
    display: inline-flex;
    gap: 0.4rem;
    align-items: center;
    border-radius: 0.6rem;
}

body.simba-pui .simba-pui-ticket-detail > .itil-footer .form-buttons {
    display: none !important;
}

/* Une fois la réponse ouverte, la barre d'action fixe n'a plus d'utilité et
   ne doit jamais recouvrir le bouton d'envoi du formulaire. */
body.simba-pui .simba-pui-ticket-detail.simba-answer-open > .itil-footer {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-detail > .itil-footer .timeline-buttons {
    width: 100%;
    max-width: none;
    flex: 1 1 auto;
    padding: 0.6rem 0.85rem !important;
}

body.simba-pui .simba-pui-ticket-detail > .itil-footer .buttons-bar {
    min-height: 3.8rem;
    padding: 0 !important;
    background: #fff;
}

body.simba-pui .simba-pui-ticket-detail > .itil-footer .main-actions .btn {
    min-height: 2.45rem;
    border-radius: 0.6rem;
    font-weight: 650;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group {
    display: inline-flex;
    overflow: visible;
    border-radius: 0.7rem;
    box-shadow: 0 0.18rem 0.5rem rgb(38 52 71 / 10%);
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group > .btn {
    min-height: 2.7rem;
    border-radius: 0 !important;
    box-shadow: none !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group > .answer-action:first-child {
    gap: 0.42rem;
    padding-right: 1rem;
    padding-left: 1rem;
    border-radius: 0.7rem 0 0 0.7rem !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group > .dropdown-toggle-split {
    width: 2.75rem;
    padding: 0;
    border-left-color: rgb(255 255 255 / 24%);
    border-radius: 0 0.7rem 0.7rem 0 !important;
}

body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions .dropdown-menu {
    z-index: 1035;
}

body.simba-pui .simba-pui-pending-action {
    display: flex;
    gap: 0.55rem;
    align-items: center;
    color: #946200;
    font-weight: 650;
}

body.simba-pui .simba-pui-material-received-action {
    min-height: 2.7rem;
    border-color: #5aa66d;
    border-radius: 0.7rem;
    color: #28773b;
    background: #f6fcf7;
    font-weight: 700;
}

body.simba-pui .simba-pui-material-received-action:hover,
body.simba-pui .simba-pui-material-received-action:focus-visible {
    border-color: #28773b;
    color: #fff;
    background: #28773b;
}

body.simba-pui .simba-pui-resolve-action {
    min-height: 2.7rem;
    border-color: #cf6972;
    border-radius: 0.7rem;
    color: #a52b36;
    background: #fff8f8;
    font-weight: 700;
}

body.simba-pui .simba-pui-resolve-action:hover,
body.simba-pui .simba-pui-resolve-action:focus-visible {
    border-color: #b82d39;
    color: #fff;
    background: #b82d39;
}

body.simba-pui .simba-pui-resolve-action:disabled {
    border-color: #dfe3e8;
    color: #8b94a3;
    background: #f5f6f8;
    opacity: 1;
}

body.simba-pui .simba-pui-resolve-label--mobile {
    display: none;
}

body.simba-pui .simba-pui-resolve-modal__eyebrow {
    margin: 0 0 0.15rem;
    color: #a52b36;
    font-size: 0.68rem;
    font-weight: 750;
    letter-spacing: 0.055em;
}

body.simba-pui .simba-pui-resolve-modal__summary {
    display: flex;
    gap: 0.75rem;
    align-items: flex-start;
    padding: 0.9rem;
    border: 1px solid #edc5c9;
    border-radius: 0.7rem;
    color: #8f2630;
    background: #fff6f7;
}

body.simba-pui .simba-pui-resolve-modal__summary > i {
    flex: 0 0 auto;
    margin-top: 0.05rem;
    font-size: 1.25rem;
}

body.simba-pui .simba-pui-resolve-modal__summary strong,
body.simba-pui .simba-pui-resolve-modal__summary span {
    display: block;
}

body.simba-pui .simba-pui-resolve-modal__summary span {
    margin-top: 0.2rem;
    color: #795a5d;
    font-size: 0.78rem;
    line-height: 1.4;
}

@media (max-width: 767.98px) {
    /* Sur mobile, seule l'action principale conserve son libellé. Les actions
       qui ouvrent une modale restent accessibles sous forme de boutons carrés. */
    body.simba-pui .simba-pui-ticket-detail > .itil-footer .buttons-bar {
        min-height: 0;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .timeline-buttons {
        display: grid !important;
        grid-template-columns: minmax(0, 1fr) 2.75rem auto 2.75rem;
        gap: 0.35rem !important;
        align-items: stretch !important;
        padding: 0.65rem 0.75rem max(0.65rem, env(safe-area-inset-bottom)) !important;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .timeline-buttons > .simba-pui-reply-actions {
        grid-column: 1;
        grid-row: 1;
        width: 100%;
        min-width: 0;
        margin: 0 !important;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .timeline-buttons:not(:has(> .simba-pui-material-received-action)) > .simba-pui-reply-actions {
        grid-column: 1 / 3;
    }

    body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group > .answer-action:first-child {
        min-width: 0;
        flex: 1 1 auto;
        justify-content: center;
        padding-right: 0.65rem;
        padding-left: 0.75rem;
    }

    body.simba-pui .simba-pui-ticket-detail .simba-pui-reply-actions.btn-group > .dropdown-toggle-split {
        flex: 0 0 2.75rem;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .simba-pui-material-received-action {
        grid-column: 2;
        grid-row: 1;
        width: 2.75rem;
        min-width: 2.75rem;
        margin: 0 !important;
        padding: 0;
        justify-content: center;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .simba-pui-material-received-action i {
        margin: 0 !important;
        font-size: 1.15rem;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .simba-pui-material-received-action span {
        display: none;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .timeline-buttons > .ms-auto {
        display: none !important;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .legacy-timeline-actions {
        grid-column: 1 / -1;
        margin: 0;
        padding: 0;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .legacy-timeline-actions:not(:has(*)) {
        display: none;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .filter-timeline {
        display: flex;
        grid-column: 3;
        grid-row: 1;
        gap: 0.35rem;
        align-items: center;
        justify-content: flex-start;
        min-width: 0;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .filter-timeline .btn {
        width: 2.75rem;
        min-width: 2.75rem;
        min-height: 2.75rem;
        margin: 0 !important;
        border: 1px solid #dbe2eb;
        border-radius: 0.65rem;
        background: #fff;
    }

    body.simba-pui .simba-pui-ticket-detail > .itil-footer .simba-pui-resolve-action {
        display: inline-flex;
        grid-column: 4;
        grid-row: 1;
        width: 2.75rem;
        min-width: 2.75rem;
        min-height: 2.75rem;
        margin: 0 !important;
        padding: 0;
        gap: 0;
        align-items: center;
        justify-content: center;
        white-space: nowrap;
    }

    body.simba-pui .simba-pui-resolve-action i {
        margin-right: 0 !important;
        font-size: 1.15rem;
    }

    body.simba-pui .simba-pui-resolve-label--desktop {
        display: none;
    }

    body.simba-pui .simba-pui-resolve-label--mobile {
        display: none;
    }
}

body.simba-pui .simba-pui-received-choice {
    display: flex;
    gap: 0.75rem;
    align-items: flex-start;
    margin-top: 0.65rem;
    padding: 0.8rem 0.9rem;
    border: 1px solid #dfe5ec;
    border-radius: 0.7rem;
    background: #f8fafc;
    cursor: pointer;
}

body.simba-pui .simba-pui-received-choice:has(.form-check-input:checked) {
    border-color: #75bb85;
    background: #f0faf2;
    box-shadow: 0 0 0 0.12rem rgb(40 119 59 / 10%);
}

body.simba-pui .simba-pui-received-choice .form-check-input {
    flex: 0 0 auto;
    margin-top: 0.18rem;
}

body.simba-pui .simba-pui-received-choice > span,
body.simba-pui .simba-pui-received-choice strong,
body.simba-pui .simba-pui-received-choice small {
    display: block;
}

body.simba-pui .simba-pui-received-choice strong {
    color: #334158;
    font-size: 0.84rem;
}

body.simba-pui .simba-pui-received-choice small {
    margin-top: 0.14rem;
    color: #748198;
    font-size: 0.72rem;
}

body.simba-pui .simba-pui-pending-modal__eyebrow {
    margin: 0 0 0.15rem;
    color: #946200;
    font-size: 0.68rem;
    font-weight: 750;
    letter-spacing: 0.055em;
}

body.simba-pui .simba-pui-pending-modal__reason {
    display: flex;
    gap: 0.75rem;
    align-items: flex-start;
    padding: 0.9rem;
    border: 1px solid #edcf84;
    border-radius: 0.7rem;
    color: #704d07;
    background: #fff8e8;
}

body.simba-pui .simba-pui-pending-modal__reason > i {
    flex: 0 0 auto;
    margin-top: 0.05rem;
    font-size: 1.25rem;
}

body.simba-pui .simba-pui-pending-modal__reason strong,
body.simba-pui .simba-pui-pending-modal__reason span {
    display: block;
}

body.simba-pui .simba-pui-pending-modal__reason span {
    margin-top: 0.2rem;
    color: #7e6a42;
    font-size: 0.78rem;
    line-height: 1.4;
}

/* ===========================
   SIMBA PUI - Lot 4 : création pour un CIS
   =========================== */

body.simba-pui .simba-pui-create {
    width: min(100% - 2rem, 1180px);
    margin: 0 auto;
    padding: 2.25rem 0 3rem;
}

body.simba-pui .simba-pui-create__back,
body.simba-pui .simba-pui-create-form__back {
    display: inline-flex;
    gap: 0.4rem;
    align-items: center;
    color: #617394;
    font-weight: 650;
    text-decoration: none;
}

body.simba-pui .simba-pui-create__header {
    margin: 1.5rem 0 1.75rem;
}

body.simba-pui .simba-pui-create__eyebrow,
body.simba-pui .simba-pui-create-form__intro p {
    margin: 0 0 0.35rem;
    color: #66799e;
    font-size: 0.72rem;
    font-weight: 750;
    letter-spacing: 0.07em;
}

body.simba-pui .simba-pui-create__header h1,
body.simba-pui .simba-pui-create-form__intro h1 {
    margin: 0;
    color: #27354a;
    font-size: clamp(1.65rem, 3vw, 2.35rem);
    font-weight: 750;
}

body.simba-pui .simba-pui-create__header > p:last-child,
body.simba-pui .simba-pui-create-form__intro span {
    display: block;
    margin-top: 0.45rem;
    color: #71809a;
}

body.simba-pui .simba-pui-create__choices {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1rem;
}

body.simba-pui .simba-pui-create__choice {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 1rem;
    align-items: center;
    min-height: 8rem;
    padding: 1.25rem;
    border: 1px solid #d9e1eb;
    border-radius: 0.9rem;
    background: #fff;
    color: #2d3a4e;
    box-shadow: 0 0.35rem 1.2rem rgb(38 52 71 / 5%);
    text-decoration: none;
    transition: border-color 160ms ease, box-shadow 160ms ease, transform 160ms ease;
}

body.simba-pui .simba-pui-create__choice:hover {
    border-color: #2f7de1;
    box-shadow: 0 0.65rem 1.7rem rgb(47 125 225 / 12%);
    transform: translateY(-2px);
}

body.simba-pui .simba-pui-create__choice-icon {
    display: inline-flex;
    width: 3.3rem;
    height: 3.3rem;
    align-items: center;
    justify-content: center;
    border-radius: 0.8rem;
    background: #edf4fd;
    color: #2f73c8;
    font-size: 1.55rem;
}

body.simba-pui .simba-pui-create__choice-content {
    display: flex;
    flex-direction: column;
    gap: 0.3rem;
}

body.simba-pui .simba-pui-create__choice-content strong {
    font-size: 1.05rem;
}

body.simba-pui .simba-pui-create__choice-content small {
    color: #738198;
    line-height: 1.45;
}

body.simba-pui .simba-pui-create__notice {
    display: flex;
    gap: 0.7rem;
    align-items: flex-start;
    margin-top: 1.25rem;
    padding: 0.9rem 1rem;
    border: 1px solid #d9e5f3;
    border-radius: 0.75rem;
    background: #f5f8fc;
    color: #5e6f89;
}

body.simba-pui .simba-pui-create__notice p {
    margin: 0;
}

body.simba-pui .form-renderer--simba-pui-create {
    width: min(100%, 1080px);
    margin-right: auto;
    margin-left: auto;
    padding: 0.5rem 0 3rem;
}

body.simba-pui .simba-pui-create-form__intro {
    margin: 1.15rem 0 1.25rem;
}

body.simba-pui .simba-pui-create-form__requester,
body.simba-pui .simba-pui-create-form__review {
    display: flex;
    gap: 1rem;
    padding: 1.1rem 1.2rem;
    border: 1px solid #d8e1ec;
    border-radius: 0.85rem;
    background: #fff;
    box-shadow: 0 0.25rem 1rem rgb(38 52 71 / 5%);
}

body.simba-pui .simba-pui-create-form__step {
    display: inline-flex;
    width: 2rem;
    height: 2rem;
    flex: 0 0 2rem;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: #eaf3ff;
    color: #176fc8;
    font-weight: 750;
}

body.simba-pui .simba-pui-create-form__requester-field {
    width: min(100%, 42rem);
}

body.simba-pui .simba-pui-create-form__requester-field > small,
body.simba-pui .simba-pui-create-form__section-title small {
    display: block;
    margin-top: 0.35rem;
    color: #748299;
}

body.simba-pui .simba-pui-create-form__section-title {
    display: flex;
    gap: 1rem;
    align-items: center;
    margin: 1.25rem 0 0.8rem;
}

body.simba-pui .simba-pui-create-form__native-header {
    display: none;
}

body.simba-pui .simba-pui-create-form__review {
    margin: 1.25rem 0;
    border-color: #bfd6f0;
    background: #f7faff;
}

body.simba-pui .simba-pui-create-form__review p {
    margin: 0.35rem 0 0.75rem;
    color: #586982;
}

body.simba-pui .simba-pui-create-form__review .invalid-feedback:not(.d-none) {
    display: block;
}

@media (max-width: 767.98px) {
    body.simba-pui .simba-pui-create {
        width: min(100% - 1rem, 1180px);
        padding-top: 1rem;
    }

    body.simba-pui .simba-pui-create__choices {
        grid-template-columns: 1fr;
    }

    body.simba-pui .simba-pui-create__choice {
        min-height: 6.8rem;
    }

    body.simba-pui .simba-pui-create-form__requester,
    body.simba-pui .simba-pui-create-form__review {
        padding: 0.9rem;
    }
}

@media (max-width: 767.98px) {
    body.simba-pui-ticket-view header.navbar .simba-pui-ticket-topbar-slot--active {
        gap: 0.35rem;
        padding-right: 0;
    }

    body.simba-pui-ticket-view header.navbar .simba-pui-ticket-back span {
        display: none;
    }

    body.simba-pui #itil-object-container.simba-pui-ticket-detail {
        width: calc(100% - 1rem);
        margin-top: 0.5rem;
    }

    body.simba-pui .simba-pui-ticket-summary {
        grid-template-columns: minmax(0, 1fr);
        padding: 0.85rem;
    }

    body.simba-pui .simba-pui-ticket-summary__actions {
        justify-content: flex-start;
    }

    body.simba-pui .simba-pui-ticket-summary__meta {
        align-items: flex-start;
        flex-direction: column;
    }

    body.simba-pui .simba-pui-ticket-summary__details-button span {
        display: none;
    }

    body.simba-pui .simba-pui-ticket-summary__details-button {
        width: 2.15rem;
        padding: 0;
        justify-content: center;
    }

    body.simba-pui .simba-pui-ticket-detail .timeline-item .user-part {
        display: none !important;
    }

    body.simba-pui .simba-pui-ticket-detail .timeline-item .content-part {
        width: 100%;
    }
}

@media (prefers-reduced-motion: reduce) {
    body.simba-pui .simba-pui-ticket-detail > .itil-object > .simba-pui-ticket-details,
    body.simba-pui .simba-pui-ticket-detail .simba-pui-ticket-details-backdrop {
        transition: none;
    }
}

@media (max-width: 767.98px) {
    .simba-pui-home {
        padding-top: 1rem;
    }

    .simba-pui-home__intro h1 {
        font-size: 1.55rem;
    }

    .simba-pui-home__actions {
        grid-template-columns: 1fr;
    }

    .simba-pui-home__action {
        min-height: 6.5rem;
    }

    .simba-pui-home__section-heading {
        align-items: flex-start;
        flex-direction: column;
    }

    .simba-pui-home__section-heading--inside {
        display: block;
    }

    .simba-pui-home__recent-row {
        grid-template-columns: minmax(0, 1fr) auto;
        gap: 0.65rem;
    }

    .simba-pui-home__status {
        grid-column: 1 / 2;
        grid-row: 2;
        width: fit-content;
        min-width: 7.3rem;
    }

    .simba-pui-home__recent-arrow {
        grid-column: 2;
        grid-row: 1 / span 2;
    }
}

@media (max-width: 479.98px) {
    .simba-pui-home__stats {
        grid-template-columns: 1fr;
    }
}

/* Suppression du pictogramme de fond des éléments de la timeline */
.simba-itil .timeline .timeline-content,
.simba-itil .timeline-item .timeline-content {
    background-image: none !important;
}

/* Les libellés métier d’auteur sont réservés à la présentation mobile. */
.simba-itil .simba-message-author {
    display: none;
}

/* Mobile : masquer la liste déroulante "Ticket" */
@media (max-width: 767.98px) {
    #tabspanel-select {
        display: none !important;
    }
}

/* ===========================
   SIMBA - Formulaires métier
   =========================== */

/*
 * Styles des formulaires métier SIMBA.
 * Ancien contenu de pui-form.css, centralisé dans simba.css.
 * La mise en page desktop existante est conservée ; les adaptations du Lot 1
 * sont regroupées plus bas dans le breakpoint smartphone.
 */

.form-renderer--pui {
    --pui-form-max-width: 980px;
    --pui-form-gap: 1.25rem;
    max-width: var(--pui-form-max-width);
    margin-inline: auto;
}

.form-renderer--pui [data-glpi-form-renderer-form-header] {
    margin-bottom: 1.5rem !important;
    padding: 1.35rem 1.5rem;
    border: 1px solid var(--tblr-border-color);
    border-radius: var(--tblr-border-radius-lg);
    background: var(--tblr-bg-surface);
    box-shadow: 0 0.25rem 1rem rgb(0 0 0 / 5%);
}

.form-renderer--pui .form-title {
    margin: 0;
    font-size: clamp(1.45rem, 2vw, 2rem);
    line-height: 1.2;
    letter-spacing: -0.02em;
}

.form-renderer--pui .form-description {
    max-width: none;
    margin-top: 0.55rem;
    font-size: 0.95rem;
    line-height: 1.55;
}

.form-renderer--pui [data-glpi-form-renderer-section] > .card {
    overflow: visible;
    border: 1px solid var(--tblr-border-color);
    border-radius: var(--tblr-border-radius-lg);
    box-shadow: 0 0.35rem 1.25rem rgb(0 0 0 / 6%);
}

.form-renderer--pui [data-glpi-form-renderer-section] > .card > .card-body {
    padding: clamp(1.1rem, 2vw, 1.75rem);
}

/* Une grille claire sur ordinateur, sans modifier la logique du formulaire. */
.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-section] > .card > .card-body {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    column-gap: var(--pui-form-gap);
    row-gap: 0.2rem;
}

.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks] {
    min-width: 0;
}

/* À partir de « Résumé du problème », chaque ligne occupe toute la grille. */
.form-renderer--pui.form-renderer--single-section .pui-form-row--full-width {
    grid-column: 1 / -1;
}

.form-renderer--pui [data-glpi-form-renderer-question] {
    padding: 0.85rem;
    border: 1px solid color-mix(in srgb, var(--tblr-border-color) 75%, transparent);
    border-radius: var(--tblr-border-radius);
    background: color-mix(in srgb, var(--tblr-bg-surface) 96%, var(--tblr-primary) 4%);
    transition: border-color 0.15s ease, box-shadow 0.15s ease;
}


.form-renderer--pui [data-glpi-form-renderer-question] + [data-glpi-form-renderer-question]::before {
        content: "";
        display: block;
        width: 90%;
        margin: 0 auto 1rem;
        border-top: 1px solid color-mix(in srgb, var(--tblr-border-color) 70%, transparent);
    }

.form-renderer--pui [data-glpi-form-renderer-question]:focus-within {
    border-color: color-mix(in srgb, var(--tblr-primary) 55%, var(--tblr-border-color));
    box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-primary) 12%, transparent);
}

.form-renderer--pui [data-glpi-form-renderer-question] h3 {
    margin-bottom: 0.35rem !important;
    font-size: 0.98rem;
    font-weight: 650;
    line-height: 1.35;
}

.form-renderer--pui .block-description {
    /* Deux lignes réservées pour aligner les champs dans les tuiles.
       Pas de hauteur fixe : si une aide fait 3 lignes, la carte grandit. */
    min-height: 2.35rem;
    margin-bottom: 0.65rem !important;
    font-size: 0.82rem;
    line-height: 1.4;
}

.form-renderer--pui input.form-control,
.form-renderer--pui textarea.form-control,
.form-renderer--pui .select2-selection,
.form-renderer--pui select.form-select {
    border-radius: 0.55rem !important;
}

.form-renderer--pui textarea.form-control {
    min-height: 140px;
    resize: vertical;
}

.form-renderer--pui [data-glpi-form-renderer-actions] {
    max-width: var(--pui-form-max-width);
    margin-inline: auto;
}

.form-renderer--pui [data-glpi-form-renderer-action="submit"] {
    min-height: 2.75rem;
    padding-inline: 1.2rem;
    border-radius: 0.65rem;
    font-weight: 600;
    box-shadow: 0 0.25rem 0.75rem rgb(0 0 0 / 10%);
}

@media (max-width: 767.98px) {
    .form-renderer--pui {
        max-width: 100%;
    }

    .form-renderer--pui [data-glpi-form-renderer-form-header] {
        padding: 1rem;
        border-radius: var(--tblr-border-radius);
    }

    .form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-section] > .card > .card-body {
        display: block;
    }

    .form-renderer--pui [data-glpi-form-renderer-question] {
        padding: 0.75rem;
    }
}

/*
 * Correctif v2 : questions conditionnelles
 * Quand GLPI masque une question via les conditions, le conteneur de ligne
 * pouvait encore occuper une case dans la grille CSS. On masque donc aussi
 * le bloc horizontal lorsqu'il ne contient qu'une question masquée.
 */
.form-renderer--pui [data-glpi-form-renderer-hidden-by-condition],
.form-renderer--pui .d-none {
    display: none !important;
}

.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-section] > .card > .card-body {
    grid-auto-flow: dense;
}

/* Formulaire 1 : conserver strictement l’ordre métier des champs.
 * Le remplissage dense faisait remonter le téléphone dans une case libre
 * lorsqu’une question conditionnelle apparaissait après sélection du matériel. */
.form-renderer--pui.form-renderer--single-section[data-form-id="1"]
[data-glpi-form-renderer-section] > .card > .card-body {
    grid-auto-flow: row;
}

@supports selector(:has(*)) {
    .form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks]:has(> [data-glpi-form-renderer-hidden-by-condition]) {
        display: none !important;
    }

    .form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks]:has(> .d-none) {
        display: none !important;
    }
}

/* Listes déroulantes sur toute la largeur de la tuile.
 * Utile pour les catégories ITIL arborescentes qui peuvent avoir des intitulés longs.
 */
.form-renderer--pui [data-glpi-form-renderer-question] .select2-container,
.form-renderer--pui [data-glpi-form-renderer-question] .select2,
.form-renderer--pui [data-glpi-form-renderer-question] select.form-select,
.form-renderer--pui [data-glpi-form-renderer-question] input.form-control,
.form-renderer--pui [data-glpi-form-renderer-question] textarea.form-control {
    width: 100% !important;
    max-width: 100% !important;
}

.form-renderer--pui [data-glpi-form-renderer-question] .select2-selection {
    width: 100% !important;
}


/* Conteneurs Bootstrap internes des champs item/dropdown.
 * Bootstrap col-12 col-sm-6 généré par le macro noLabelField().
 * Même si le select2 est à 100%, ce conteneur interne restait à 50%.
 * On force donc ce conteneur à prendre toute la largeur de la carte.
 */
.form-renderer--pui [data-glpi-form-renderer-question] > .col-12,
.form-renderer--pui [data-glpi-form-renderer-question] .form-field,
.form-renderer--pui [data-glpi-form-renderer-question] .field-container {
    width: 100% !important;
    max-width: 100% !important;
    flex: 0 0 100% !important;
}

.form-renderer--pui [data-glpi-form-renderer-question] .col-sm-6,
.form-renderer--pui [data-glpi-form-renderer-question] .col-md-6,
.form-renderer--pui [data-glpi-form-renderer-question] .col-lg-6,
.form-renderer--pui [data-glpi-form-renderer-question] .col-xl-6,
.form-renderer--pui [data-glpi-form-renderer-question] .col-xxl-6 {
    width: 100% !important;
    max-width: 100% !important;
    flex: 0 0 100% !important;
}

.form-renderer--pui [data-glpi-form-renderer-question] .select2-container {
    min-width: 100% !important;
}


/* Mise en page spécifique : alignement sans superposition.
 * La v6 utilisait une hauteur/flex forcée qui pouvait faire chevaucher
 * les descriptions et les champs. On revient à un flux normal, avec
 * simplement une hauteur minimale confortable pour les descriptions.
 */
.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks],
.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks] > [data-glpi-form-renderer-question] {
    height: auto !important;
}

.form-renderer--pui.form-renderer--single-section [data-glpi-form-renderer-horizontal-blocks] > [data-glpi-form-renderer-question] {
    display: block !important;
}

@media (max-width: 767.98px) {
    .form-renderer--pui .block-description {
        min-height: 0;
    }
}

/*
 * v13 — Formulaire 3 « Déclaration de matériel laissé »
 * Mise en page dédiée, isolée par la classe .form-renderer--simba-material-left.
 * Le formulaire 1 conserve intégralement sa grille et son comportement v8.
 */
.form-renderer--pui.form-renderer--single-section.form-renderer--simba-material-left
[data-glpi-form-renderer-section] > .card > .card-body {
    grid-template-columns: repeat(12, minmax(0, 1fr));
    grid-auto-flow: row;
}

/* Par défaut, les questions du formulaire 3 restent en deux colonnes. */
.form-renderer--simba-material-left [data-glpi-form-renderer-horizontal-blocks] {
    grid-column: span 6;
}

/* Chaque ligne de matériel commence explicitement au bord gauche afin que
 * les blocs ne remontent jamais dans un espace libre de la ligne précédente. */
.form-renderer--simba-material-left .pui-f3-material-type {
    grid-column: 1 / span 6;
}

.form-renderer--simba-material-left .pui-f3-material-quantity {
    grid-column: span 6;
}

/* Le champ conditionnel « Autre matériel » est masqué par GLPI tant qu'il
 * n'est pas utile. Lorsqu'il apparaît, la ligne devient : 4 / 5 / 3 colonnes. */
.form-renderer--simba-material-left .pui-f3-material-other {
    grid-column: span 5;
}

@supports selector(:has(*)) {
    /* La classe pui-f3-material-other-* est portée par le conteneur de ligne,
     * tandis que l'attribut de visibilité GLPI est porté par la question enfant.
     * On teste donc explicitement la présence d'une question enfant visible. */
    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-1 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-type-1,
    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-2 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-type-2,
    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-3 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-type-3 {
        grid-column: 1 / span 4;
    }

    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-1 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-quantity-1,
    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-2 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-quantity-2,
    .form-renderer--simba-material-left
    [data-glpi-form-renderer-section] > .card > .card-body:has(
        .pui-f3-material-other-3 > [data-glpi-form-renderer-question]:not([data-glpi-form-renderer-hidden-by-condition]):not(.d-none)
    ) .pui-f3-material-quantity-3 {
        grid-column: span 3;
    }
}

/* Les deux zones longues occupent chacune une ligne complète. */
.form-renderer--simba-material-left .pui-f3-full-width {
    grid-column: 1 / -1;
}

/* Le formulaire se termine par les deux coordonnées sur la même ligne. */
.form-renderer--simba-material-left .pui-f3-contact-name {
    grid-column: 1 / span 6;
}

.form-renderer--simba-material-left .pui-f3-contact-phone {
    grid-column: span 6;
}

/* Sur téléphone, toutes les questions retrouvent naturellement une colonne. */
@media (max-width: 767.98px) {
    .form-renderer--simba-material-left [data-glpi-form-renderer-horizontal-blocks],
    .form-renderer--simba-material-left .pui-f3-material-type,
    .form-renderer--simba-material-left .pui-f3-material-other,
    .form-renderer--simba-material-left .pui-f3-material-quantity,
    .form-renderer--simba-material-left .pui-f3-full-width,
    .form-renderer--simba-material-left .pui-f3-contact-name,
    .form-renderer--simba-material-left .pui-f3-contact-phone {
        grid-column: 1 / -1 !important;
    }
}

/*
 * v14 — Formulaire 1 : coordonnées du déclarant sur une même ligne.
 * Ces règles surchargent volontairement pui-form-row--full-width uniquement
 * pour les deux derniers champs, sans modifier le reste du formulaire SAV.
 */
.form-renderer--pui.form-renderer--single-section
[data-glpi-form-renderer-section] > .card > .card-body > .pui-f1-contact-name {
    grid-column: 1 / 2;
}

.form-renderer--pui.form-renderer--single-section
[data-glpi-form-renderer-section] > .card > .card-body > .pui-f1-contact-phone {
    grid-column: 2 / 3;
}

@media (max-width: 767.98px) {
    .form-renderer--pui.form-renderer--single-section
    [data-glpi-form-renderer-section] > .card > .card-body > .pui-f1-contact-name,
    .form-renderer--pui.form-renderer--single-section
    [data-glpi-form-renderer-section] > .card > .card-body > .pui-f1-contact-phone {
        grid-column: 1 / -1;
    }
}


/*
 * v15 — Zone de dépôt de fichiers plus compacte sur les formulaires SIMBA.
 * S'applique aux formulaires 1 et 3 grâce à la classe commune
 * .form-renderer--pui, sans modifier le fonctionnement natif de l'upload GLPI.
 */
.form-renderer--pui .fileupload.draghoverable {
    width: min(100%, 760px);
    margin-inline: auto;
    padding: 0.75rem 0.9rem;
    border-radius: 0.65rem;
}

.form-renderer--pui .fileupload.draghoverable > b,
.form-renderer--pui .fileupload.draghoverable > .b {
    display: inline-block;
    margin-bottom: 0.35rem;
    font-size: 0.88rem;
    line-height: 1.25;
}

.form-renderer--pui .fileupload.draghoverable > br {
    display: none;
}

.form-renderer--pui .fileupload.draghoverable input[type="file"].form-control {
    min-height: 2.4rem;
    padding-block: 0.3rem;
    font-size: 0.88rem;
}

.form-renderer--pui .fileupload.draghoverable input[type="file"]::file-selector-button {
    padding: 0.38rem 0.75rem;
}

@media (max-width: 767.98px) {
    .form-renderer--pui .fileupload.draghoverable {
        width: 100%;
        padding: 0.65rem;
    }
}

/* ===========================
   SIMBA - Accueil Déclarant
   =========================== */

/*
 * SIMBA — page d'accueil de l'interface Déclarant
 * Deux parcours principaux, lisibles sur ordinateur comme sur téléphone.
 */

.simba-home {
    min-height: calc(100vh - 8rem);
    display: flex;
    align-items: center;
    padding: 2rem 1rem 3rem;
}

.simba-home__container {
    width: 100%;
    max-width: 980px;
    margin: 0 auto;
}

.simba-home__header {
    max-width: 720px;
    margin: 0 auto 2rem;
    text-align: center;
}

.simba-home__header h1 {
    margin-bottom: .65rem;
    font-size: clamp(1.65rem, 3vw, 2.25rem);
    line-height: 1.2;
}

.simba-home__header p {
    margin: 0;
    color: var(--tblr-secondary-color);
    font-size: 1.05rem;
}

.simba-home__choices {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1.25rem;
}

.simba-choice {
    display: flex;
    min-height: 245px;
    padding: 1.6rem;
    border: 1px solid var(--tblr-border-color);
    border-radius: var(--tblr-border-radius-lg);
    background: var(--tblr-card-bg, var(--tblr-bg-surface));
    color: inherit;
    text-decoration: none;
    box-shadow: var(--tblr-box-shadow-card);
    transition:
        transform .16s ease,
        box-shadow .16s ease,
        border-color .16s ease;
}

.simba-choice:hover,
.simba-choice:focus-visible {
    color: inherit;
    text-decoration: none;
    border-color: var(--tblr-primary);
    box-shadow: 0 .5rem 1.5rem rgba(0, 0, 0, .10);
    transform: translateY(-2px);
}

.simba-choice:focus-visible {
    outline: 3px solid color-mix(in srgb, var(--tblr-primary) 30%, transparent);
    outline-offset: 3px;
}

.simba-choice__icon {
    flex: 0 0 auto;
    display: grid;
    place-items: center;
    width: 64px;
    height: 64px;
    margin-right: 1.25rem;
    border-radius: 50%;
    background: var(--tblr-primary-lt);
    color: var(--tblr-primary);
    font-size: 2rem;
}

.simba-choice__content {
    display: flex;
    flex: 1;
    min-width: 0;
    flex-direction: column;
}

.simba-choice__title {
    display: block;
    margin-bottom: .75rem;
    font-size: 1.25rem;
    font-weight: 700;
    line-height: 1.25;
}

.simba-choice__description {
    display: block;
    color: var(--tblr-secondary-color);
    line-height: 1.55;
}

.simba-choice__action {
    display: inline-flex;
    align-items: center;
    gap: .4rem;
    margin-top: auto;
    padding-top: 1.25rem;
    color: var(--tblr-primary);
    font-weight: 700;
}

.simba-choice:hover .simba-choice__action i {
    transform: translateX(3px);
}

.simba-choice__action i {
    transition: transform .16s ease;
}

.simba-home__tickets {
    margin-top: 1.75rem;
    text-align: center;
}

@media (max-width: 767.98px) {
    .simba-home {
        min-height: auto;
        align-items: flex-start;
        padding: 1.25rem .75rem 2rem;
    }

    .simba-home__header {
        margin-bottom: 1.25rem;
    }

    .simba-home__header p {
        font-size: .98rem;
    }

    .simba-home__choices {
        grid-template-columns: 1fr;
        gap: 1rem;
    }

    .simba-choice {
        min-height: 0;
        padding: 1.25rem;
    }

    .simba-choice__icon {
        width: 52px;
        height: 52px;
        margin-right: 1rem;
        font-size: 1.65rem;
    }

    .simba-choice__title {
        font-size: 1.1rem;
    }

    .simba-choice__description {
        font-size: .94rem;
    }
}

@media (max-width: 420px) {
    .simba-choice {
        display: block;
    }

    .simba-choice__icon {
        margin: 0 0 1rem;
    }
}

@media (prefers-reduced-motion: reduce) {
    .simba-choice,
    .simba-choice__action i {
        transition: none;
    }
}

/* ===========================
   SIMBA - Ergonomie smartphone
   Lot 1 v2 : formulaires, timeline, actions et modale métier
   =========================== */
@media (max-width: 767.98px) {
    /* Formulaires : en-tête plus compact et suppression de l'effet de cartes empilées. */
    .form-renderer--pui {
        --pui-mobile-control-height: 46px;
        margin: -1.5rem 0.35rem 0 !important;
        padding: 0.7rem;
        border: 1px solid var(--tblr-border-color);
        border-radius: 0.85rem;
        background: var(--tblr-bg-surface);
        box-shadow: 0 0.15rem 0.5rem rgb(0 0 0 / 4%);
    }

    .form-renderer--pui [data-glpi-form-renderer-form-header] {
        margin-bottom: 0.75rem !important;
        padding: 0.8rem 0.9rem;
        box-shadow: none;
    }

    .form-renderer--pui .form-title {
        font-size: 1.35rem;
        line-height: 1.2;
    }

    .form-renderer--pui .form-description {
        margin-top: 0.35rem;
        font-size: 0.9rem;
        line-height: 1.4;
    }

    .form-renderer--pui [data-glpi-form-renderer-section] > .card {
        border: 1px solid color-mix(in srgb, var(--tblr-border-color) 75%, transparent);
        border-radius: 0.75rem;
        box-shadow: none;
    }

    .form-renderer--pui [data-glpi-form-renderer-section] > .card > .card-body {
        padding: 0.75rem;
    }

    .form-renderer--pui [data-glpi-form-renderer-horizontal-blocks] {
        margin-bottom: 0.55rem;
    }

    /* Questions : rendu linéaire proche du desktop, sans « carte dans la carte ». */
    .form-renderer--pui [data-glpi-form-renderer-question] {
        padding: 0.9rem 0.6rem 1.1rem;
        border: 0;
        border-bottom: 0;
        position: relative;
        border-radius: 0;
        background: transparent;
        box-shadow: none;
    }

    .form-renderer--pui [data-glpi-form-renderer-question]:focus-within {
        border-color: color-mix(in srgb, var(--tblr-border-color) 70%, transparent);
        box-shadow: none;
    }

    .form-renderer--pui [data-glpi-form-renderer-horizontal-blocks]:last-child [data-glpi-form-renderer-question],
    .form-renderer--pui [data-glpi-form-renderer-section] > .card > .card-body > [data-glpi-form-renderer-question]:last-child {
        border-bottom: 0;
        padding-bottom: 0.5rem;
    }

    .form-renderer--pui [data-glpi-form-renderer-question] h3 {
        margin-bottom: 0.3rem !important;
        font-size: 1rem;
    }

    .form-renderer--pui .block-description {
        margin-bottom: 0.5rem !important;
        font-size: 0.85rem;
        line-height: 1.35;
    }

    /* Les contrôles longs doivent pouvoir rétrécir dans la carte mobile.
     * La valeur complète reste disponible dans la liste déroulante. */
    .form-renderer--pui [data-glpi-form-renderer-section] > .card,
    .form-renderer--pui [data-glpi-form-renderer-section] > .card > .card-body,
    .form-renderer--pui [data-glpi-form-renderer-horizontal-blocks],
    .form-renderer--pui [data-glpi-form-renderer-question],
    .form-renderer--pui [data-glpi-form-renderer-question] > *,
    .form-renderer--pui [data-glpi-form-renderer-question] .form-field,
    .form-renderer--pui [data-glpi-form-renderer-question] .field-container {
        min-width: 0 !important;
        max-width: 100% !important;
    }

    /* Champs : taille tactile, texte lisible et Select2 pleine largeur. */
    .form-renderer--pui input.form-control,
    .form-renderer--pui select.form-select,
    .form-renderer--pui textarea.form-control,
    .form-renderer--pui .select2-container,
    .form-renderer--pui .select2-selection {
        width: 100% !important;
        max-width: 100% !important;
        font-size: 16px !important;
    }

    .form-renderer--pui input.form-control,
    .form-renderer--pui select.form-select,
    .form-renderer--pui .select2-selection {
        min-height: var(--pui-mobile-control-height) !important;
    }

    .form-renderer--pui .select2-selection__rendered {
        display: block !important;
        max-width: 100%;
        min-height: var(--pui-mobile-control-height);
        overflow: hidden;
        padding-block: 0.65rem !important;
        padding-right: 2.5rem !important;
        line-height: 1.35 !important;
        text-overflow: ellipsis;
        white-space: nowrap;
    }

    .form-renderer--pui .select2-selection__arrow {
        height: var(--pui-mobile-control-height) !important;
    }

    .form-renderer--pui textarea.form-control {
        min-height: 120px;
    }

    /* Le champ date/heure occupe toute la largeur, l'icône restant fixe à droite. */
    .form-renderer--pui .pui-form-datetime {
        width: 100% !important;
        max-width: 100% !important;
        min-width: 0 !important;
    }

    .form-renderer--pui .pui-form-datetime > input.form-control {
        width: 1% !important;
        min-width: 0 !important;
        flex: 1 1 auto;
    }

    .form-renderer--pui .pui-form-datetime > .btn {
        flex: 0 0 auto;
    }

    /* Choix : toute la ligne devient une cible tactile confortable. */
    .form-renderer--pui .form-check {
        min-height: 46px;
        margin-bottom: 0.35rem;
        padding: 0.65rem 0.7rem 0.65rem 2.35rem;
        border: 1px solid var(--tblr-border-color);
        border-radius: 0.6rem;
    }

    .form-renderer--pui .form-check-input {
        width: 1.25rem;
        height: 1.25rem;
        margin-top: 0.05rem;
        margin-left: -1.75rem;
    }

    .form-renderer--pui .form-check-label {
        display: block;
        min-height: 1.5rem;
        font-size: 1rem;
        line-height: 1.4;
    }

    /* Pièces jointes : zone compacte, lisible et facilement manipulable au doigt. */
    .form-renderer--pui .fileupload.draghoverable {
        padding: 0.75rem;
        border-style: solid;
    }

    .form-renderer--pui .fileupload.draghoverable input[type="file"].form-control {
        min-height: 46px;
        padding: 0.35rem;
        font-size: 16px;
    }

    .form-renderer--pui .fileupload.draghoverable input[type="file"]::file-selector-button {
        min-height: 36px;
        margin-right: 0.55rem;
    }

    /* Validation du formulaire : action principale pleine largeur. */
    .form-renderer--pui [data-glpi-form-renderer-actions] {
        padding-inline: 0.75rem;
    }

    .form-renderer--pui [data-glpi-form-renderer-action="submit"] {
        width: 100%;
        min-height: 50px;
        font-size: 1rem;
    }

    /* Timeline SIMBA : le ciblage est limité à l'interface helpdesk. */
    .simba-itil .itil-timeline {
        width: 100%;
        padding-inline: 0.65rem !important;
    }

    .simba-itil .itil-timeline > .timeline-item,
    .simba-itil #new-itilobject-form,
    .simba-itil #new-itilobject-form .timeline-item {
        width: 100% !important;
        max-width: 100% !important;
        margin-right: 0 !important;
        margin-left: 0 !important;
    }

    .simba-itil .timeline-item > .row,
    .simba-itil #new-itilobject-form .timeline-item > .row {
        margin-inline: 0;
    }

    .simba-itil .timeline-item .user-part,
    .simba-itil .itil-timeline [id^="timeline-avatar"],
    .simba-itil .itil-timeline .timeline-avatar {
        display: none !important;
    }

    .simba-itil .timeline-item .todo-list-state {
        position: absolute;
        z-index: 1;
        right: 0.75rem;
        width: auto;
    }

    .simba-itil .timeline-item .content-part {
        width: 100%;
        padding-inline: 0;
    }

    .simba-itil .timeline-content,
    .simba-itil .timeline-content.t-left,
    .simba-itil .timeline-content.t-right,
    .simba-itil .timeline-content.t-middle {
        width: 100%;
        max-width: 100%;
        margin-top: 0 !important;
        margin-inline: 0 !important;
        border-radius: 0.75rem;
    }

    .simba-itil .timeline-content > .card-body {
        padding: 0.75rem !important;
    }

    .simba-itil .timeline-item.ITILContent .timeline-content {
        border-width: 2px;
        border-color: color-mix(in srgb, var(--tblr-primary) 35%, var(--tblr-border-color));
        background: color-mix(in srgb, var(--tblr-primary) 4%, var(--tblr-bg-surface));
    }

    .simba-itil .timeline-item .read-only-content {
        font-size: 0.95rem;
        line-height: 1.5;
        overflow-wrap: anywhere;
    }


    /* Auteur des échanges : libellé explicite et fond distinct selon le rôle. */
    .simba-itil .simba-message-author {
        display: block;
        margin-bottom: 0.55rem;
        font-size: 0.82rem;
        font-weight: 700;
        line-height: 1.25;
    }

    .simba-itil .simba-message--requester .timeline-content {
        border-color: color-mix(in srgb, var(--tblr-primary) 35%, var(--tblr-border-color));
        background: color-mix(in srgb, var(--tblr-primary) 8%, var(--tblr-bg-surface));
    }

    .simba-itil .simba-message--requester .simba-message-author {
        color: var(--tblr-primary);
    }

    .simba-itil .simba-message--pui .timeline-content {
        border-color: color-mix(in srgb, var(--tblr-success) 32%, var(--tblr-border-color));
        background: color-mix(in srgb, var(--tblr-success) 8%, var(--tblr-bg-surface));
    }

    .simba-itil .simba-message--pui .simba-message-author {
        color: var(--tblr-success);
    }

    .simba-itil .simba-message--initial .simba-message-author {
        color: var(--tblr-primary);
    }

    /* Les pointes GLPI servaient à relier les bulles aux avatars désormais
       masqués. On les neutralise aussi sous le breakpoint desktop. */
    .simba-itil .simba-message--initial .timeline-content::before,
    .simba-itil .simba-message--initial .timeline-content::after,
    .simba-itil .simba-message--requester .timeline-content::before,
    .simba-itil .simba-message--requester .timeline-content::after,
    .simba-itil .simba-message--pui .timeline-content::before,
    .simba-itil .simba-message--pui .timeline-content::after {
        display: none !important;
    }

    /* Horodatage mobile façon messagerie : discret, sans icône ni coche,
       toujours placé au coin inférieur droit de la bulle. */
    .simba-itil .simba-message--initial .timeline-content > .card-body,
    .simba-itil .simba-message--requester .timeline-content > .card-body,
    .simba-itil .simba-message--pui .timeline-content > .card-body {
        position: relative;
        padding-bottom: 2rem !important;
    }

    .simba-itil .simba-message-meta__mobile {
        position: absolute;
        right: 0.75rem;
        bottom: 0.55rem;
        color: var(--tblr-secondary);
        font-size: 0.68rem;
        font-weight: 500;
        line-height: 1;
        letter-spacing: 0.01em;
        opacity: 0.82;
        pointer-events: none;
        white-space: nowrap;
    }

    /* Le badge de provenance « Helpdesk » est redondant avec le libellé métier. */
    .simba-itil .simba-followup-source-badge {
        display: none !important;
    }

    /* Actions SIMBA : zones tactiles, hiérarchie et barre collante sûre. */
    .simba-itil .btn:not(.btn-icon) {
        min-height: 46px;
        padding: 0.65rem 0.9rem;
    }

    .simba-itil .itil-footer {
        position: sticky;
        z-index: 1020;
        bottom: 0;
        padding-bottom: env(safe-area-inset-bottom);
        background: var(--tblr-bg-surface);
        box-shadow: 0 -0.35rem 1rem rgb(0 0 0 / 10%);
    }

    .simba-itil .itil-footer .buttons-bar,
    .simba-itil .itil-footer .timeline-buttons {
        width: 100%;
        flex-wrap: wrap;
        gap: 0.5rem;
    }

    .simba-itil .itil-footer .main-actions {
        flex: 1 1 100%;
        margin-right: 0 !important;
    }

    .simba-itil .itil-footer .simba-action--primary {
        width: 100%;
        min-height: 50px;
        font-weight: 650;
    }

    .simba-itil .itil-footer .simba-action--cancel {
        width: 100%;
        order: 20;
        border-color: var(--tblr-primary);
        background: transparent;
        color: var(--tblr-primary);
    }

    /* Pendant la saisie, la barre collante s'efface pour ne jamais masquer l'éditeur. */
    .simba-itil.simba-answer-open .itil-footer {
        display: none;
    }

    .simba-itil #new-itilobject-form .collapse {
        scroll-margin-block: 1rem;
    }

    .simba-itil #new-itilobject-form .timeline-content {
        overflow: hidden;
        border-radius: 0.9rem;
    }

    .simba-itil #new-itilobject-form .timeline-content > .card-body,
    .simba-itil #new-itilobject-form .timeline-content .card-footer {
        border-radius: inherit;
    }

    /* Compositeur mobile : reprendre la simplicité de la version desktop
       tout en conservant les cibles tactiles existantes. */
    .simba-itil .simba-reply-composer .timeline-content > .card-body {
        padding: 0 !important;
    }

    .simba-itil .simba-reply-composer__header {
        display: flex;
        min-height: 3.25rem;
        align-items: center;
        padding: 0.55rem 0.55rem 0.55rem 0.85rem;
        border-bottom: 1px solid var(--tblr-border-color);
        background: color-mix(in srgb, var(--tblr-primary) 5%, var(--tblr-bg-surface));
    }

    .simba-itil .simba-reply-composer__header strong {
        color: var(--tblr-primary);
        font-size: 0.9rem;
        font-weight: 700;
    }

    .simba-itil .simba-reply-composer__header .close-itil-answer {
        float: none !important;
        min-width: 44px;
        min-height: 44px;
        margin: 0 0 0 auto !important;
        padding: 0.4rem;
    }

    .simba-itil .simba-reply-composer .itilfollowup {
        padding: 0.75rem 0.75rem 0;
    }

    .simba-itil .simba-reply-form > .row {
        margin-right: 0 !important;
        margin-left: 0 !important;
    }

    .simba-itil .simba-reply-form > .row > .col-12 {
        padding-right: 0;
        padding-left: 0;
    }

    .simba-itil .simba-reply-form .tox-editor-header,
    .simba-itil .simba-reply-form .tox-statusbar {
        display: none !important;
    }

    .simba-itil .simba-reply-form .tox-tinymce {
        min-height: 7.5rem !important;
        border: 1px solid var(--tblr-border-color);
        border-radius: 0.6rem;
        box-shadow: none;
    }

    .simba-itil .simba-reply-form .tox-tinymce:focus-within {
        border-color: var(--tblr-primary);
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-primary) 16%, transparent);
    }

    .simba-itil .simba-reply-form .fileupload.draghoverable {
        display: grid;
        grid-template-columns: minmax(0, 1fr);
        gap: 0.45rem;
        margin-top: 0.65rem;
        padding: 0.65rem;
        border: 1px dashed color-mix(in srgb, var(--tblr-primary) 28%, var(--tblr-border-color));
        border-radius: 0.6rem;
        background: color-mix(in srgb, var(--tblr-primary) 3%, var(--tblr-bg-surface));
        text-align: left;
    }

    .simba-itil .simba-reply-form .fileupload.draghoverable > b {
        font-size: 0.8rem;
        font-weight: 650;
    }

    .simba-itil .simba-reply-form .fileupload.draghoverable > span.b,
    .simba-itil .simba-reply-form .fileupload.draghoverable > br {
        display: none;
    }

    .simba-itil .simba-reply-form .fileupload.draghoverable > input[type="file"] {
        width: 100%;
        min-height: 46px;
        padding: 0.3rem;
        font-size: 16px;
    }

    .simba-itil .simba-reply-actions {
        min-height: 0 !important;
        margin: 0.7rem 0 0 !important;
        padding: 0.7rem 0 !important;
        border-top: 1px solid var(--tblr-border-color);
        background: transparent;
    }

    .simba-itil .simba-reply-actions .input-group,
    .simba-itil .simba-reply-actions button[type="submit"] {
        width: 100%;
    }

    .simba-itil .simba-reply-actions button[type="submit"] {
        min-height: 50px;
        justify-content: center;
        border-radius: 0.6rem !important;
        font-weight: 650;
    }

    /* Modale métier SIMBA uniquement : présentation en bottom sheet. */
    .simba-modal {
        --bs-modal-margin: 0;
        align-items: flex-end;
        padding: 1rem 0.6rem max(1rem, env(safe-area-inset-bottom));
    }

    .simba-modal .modal-dialog {
        width: 100%;
        max-width: none;
        min-height: 0;
        margin: auto 0 0;
        transform: translateY(calc(100% + 1rem));
    }

    .simba-modal.show .modal-dialog {
        transform: none;
    }

    .simba-modal .modal-content {
        max-height: calc(100dvh - 2rem - env(safe-area-inset-bottom));
        overflow: hidden;
        border: 1px solid color-mix(in srgb, var(--tblr-border-color) 75%, transparent);
        border-radius: 1.15rem;
        box-shadow: 0 0.5rem 2rem rgb(0 0 0 / 18%);
    }

    .simba-modal .modal-header,
    .simba-modal .modal-footer {
        padding: 0.85rem 1rem;
    }

    .simba-modal .modal-body {
        overflow-y: auto;
        padding: 1rem;
    }

    .simba-modal .modal-footer {
        display: grid;
        grid-template-columns: 1fr;
        gap: 0.5rem;
        padding-bottom: max(0.85rem, env(safe-area-inset-bottom));
    }

    .simba-modal .modal-footer > .btn {
        width: 100%;
        min-height: 46px;
        margin: 0;
    }

    .simba-modal .simba-action--primary {
        min-height: 50px;
        font-weight: 650;
    }

    @media (max-width: 359.98px) {
        .simba-modal {
            padding-right: 0.3rem;
            padding-left: 0.3rem;
        }
    }
}


/* ===========================
   SIMBA - Lot 2 : écrans métier
   =========================== */

.simba-app-screen {
    --simba-screen-max-width: 1180px;
}

body.helpdesk {
    --simba-status-new: #5f5bd7;
    --simba-status-processing: var(--tblr-blue, #066fd1);
    --simba-status-waiting: #d97706;
    --simba-status-solved: #2b8a3e;
    --simba-status-closed: #667085;
}

/* Carte de synthèse du signalement. */
.simba-ticket-summary {
    max-width: var(--simba-screen-max-width);
    margin: 0.75rem auto 1rem;
    padding: 1.25rem;
    border: 1px solid color-mix(in srgb, var(--tblr-primary) 22%, var(--tblr-border-color));
    border-radius: 1rem;
    background: linear-gradient(135deg, color-mix(in srgb, var(--tblr-primary) 8%, var(--tblr-bg-surface)), var(--tblr-bg-surface) 68%);
    box-shadow: 0 0.45rem 1.4rem rgb(0 0 0 / 7%);
}

.simba-ticket-summary__heading {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.65rem 1rem;
}

.simba-ticket-summary__eyebrow {
    width: 100%;
    color: var(--tblr-secondary);
    font-size: 0.76rem;
    font-weight: 700;
    letter-spacing: 0.06em;
    text-transform: uppercase;
}

.simba-ticket-summary__title {
    flex: 1 1 24rem;
    margin: 0;
    font-size: clamp(1.35rem, 2.5vw, 2rem);
    line-height: 1.2;
}

.simba-ticket-summary__actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.simba-status {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    min-height: 2rem;
    padding: 0.35rem 0.7rem;
    border: 1px solid currentColor;
    border-radius: 999px;
    font-size: 0.82rem;
    font-weight: 700;
    white-space: nowrap;
}

.simba-status::before {
    width: 0.55rem;
    height: 0.55rem;
    flex: 0 0 auto;
    border-radius: 50%;
    background: currentColor;
    content: "";
}

.simba-status--new { color: var(--simba-status-new); background: color-mix(in srgb, var(--simba-status-new) 9%, var(--tblr-bg-surface)); }
.simba-status--processing { color: var(--simba-status-processing); background: color-mix(in srgb, var(--simba-status-processing) 9%, var(--tblr-bg-surface)); }
.simba-status--waiting { color: var(--simba-status-waiting); background: color-mix(in srgb, var(--simba-status-waiting) 10%, var(--tblr-bg-surface)); }
.simba-status--solved { color: var(--simba-status-solved); background: color-mix(in srgb, var(--simba-status-solved) 9%, var(--tblr-bg-surface)); }
.simba-status--closed { color: var(--simba-status-closed); background: color-mix(in srgb, var(--simba-status-closed) 8%, var(--tblr-bg-surface)); }

.simba-ticket-summary__facts {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0.75rem;
    margin: 1rem 0;
}

.simba-ticket-summary__facts > div {
    min-width: 0;
    padding: 0.75rem;
    border-radius: 0.75rem;
    background: color-mix(in srgb, var(--tblr-bg-surface) 90%, transparent);
}

.simba-ticket-summary__facts dt {
    margin-bottom: 0.2rem;
    color: var(--tblr-secondary);
    font-size: 0.75rem;
    font-weight: 650;
    text-transform: uppercase;
}

.simba-ticket-summary__facts dd {
    margin: 0;
    font-weight: 600;
    overflow-wrap: anywhere;
}

.simba-ticket-summary__step {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.85rem 1rem;
    border-left: 0.3rem solid currentColor;
    border-radius: 0.65rem;
    background: var(--tblr-bg-surface);
}

.simba-ticket-summary__step > i { font-size: 1.5rem; }
.simba-ticket-summary__step strong,
.simba-ticket-summary__step span { display: block; }
.simba-ticket-summary__step span { margin-top: 0.1rem; color: var(--tblr-body-color); }
.simba-ticket-summary__step--new { color: var(--simba-status-new); }
.simba-ticket-summary__step--processing { color: var(--simba-status-processing); }
.simba-ticket-summary__step--waiting { color: var(--simba-status-waiting); }
.simba-ticket-summary__step--solved { color: var(--simba-status-solved); }
.simba-ticket-summary__step--closed { color: var(--simba-status-closed); }

/* Même langage de statut dans la liste, sur desktop comme sur mobile. */
body.helpdesk .simba-ticket-list__status {
    display: inline-flex;
    width: 6.6rem;
    min-height: 1.8rem;
    align-items: center;
    justify-content: center;
    gap: 0.4rem;
    padding: 0.25rem 0.6rem;
    border: 1px solid currentColor;
    border-radius: 999px;
    font-size: 0.76rem;
    font-weight: 700;
    line-height: 1.15;
    white-space: nowrap;
}

body.helpdesk .simba-ticket-list__status::before {
    width: 0.55rem;
    height: 0.55rem;
    flex: 0 0 auto;
    border-radius: 50%;
    background: currentColor;
    content: "";
}

body.helpdesk .simba-ticket-list__status a,
body.helpdesk .simba-ticket-list__status span {
    color: inherit !important;
}

body.helpdesk .simba-ticket-list__status--new {
    color: var(--simba-status-new);
    background: color-mix(in srgb, var(--simba-status-new) 9%, var(--tblr-bg-surface));
}

body.helpdesk .simba-ticket-list__status--processing {
    color: var(--simba-status-processing);
    background: color-mix(in srgb, var(--simba-status-processing) 9%, var(--tblr-bg-surface));
}

body.helpdesk .simba-ticket-list__status--waiting {
    color: var(--simba-status-waiting);
    background: color-mix(in srgb, var(--simba-status-waiting) 10%, var(--tblr-bg-surface));
}

body.helpdesk .simba-ticket-list__status--solved {
    color: var(--simba-status-solved);
    background: color-mix(in srgb, var(--simba-status-solved) 9%, var(--tblr-bg-surface));
}

body.helpdesk .simba-ticket-list__status--closed,
body.helpdesk .simba-ticket-list__status--cancelled {
    color: var(--simba-status-closed);
    background: color-mix(in srgb, var(--simba-status-closed) 8%, var(--tblr-bg-surface));
}

/* ===========================
   SIMBA - Lot 1 : structure desktop des signalements
   Les règles mobiles existantes restent la référence sous 768 px.
   =========================== */
@media (min-width: 768px) {
    body.simba-ticket-view .page-body {
        margin-top: 0.5rem;
    }

    #itil-object-container.simba-ticket-detail {
        width: 100%;
        max-width: 1440px;
        margin-right: auto;
        margin-left: auto;
    }

    .simba-ticket-detail .simba-ticket-summary {
        width: 100%;
        max-width: none;
        margin: 0.2rem 0 0.75rem;
        padding: 0.7rem 1rem;
        border-color: color-mix(in srgb, var(--tblr-primary) 16%, var(--tblr-border-color));
        border-radius: 0.8rem;
        background: var(--tblr-bg-surface);
        box-shadow: 0 0.25rem 0.9rem rgb(0 0 0 / 5%);
    }

    .simba-ticket-detail .simba-ticket-summary__heading {
        display: grid;
        grid-template-columns: minmax(0, 1fr) auto;
        grid-template-areas:
            "eyebrow actions"
            "title actions";
        gap: 0.25rem 1rem;
    }

    .simba-ticket-detail .simba-ticket-summary__eyebrow {
        grid-area: eyebrow;
        width: auto;
        font-size: 0.72rem;
    }

    .simba-ticket-detail .simba-ticket-summary__title {
        grid-area: title;
        min-width: 0;
        font-size: clamp(1.35rem, 2vw, 1.8rem);
        overflow-wrap: anywhere;
    }

    .simba-ticket-detail .simba-ticket-summary__actions {
        grid-area: actions;
        align-self: center;
    }

    .simba-ticket-detail .simba-ticket-summary__information {
        width: 2.1rem;
        height: 2.1rem;
        align-items: center;
        justify-content: center;
        padding: 0;
        border: 1px solid var(--tblr-border-color);
        border-radius: 50%;
        color: var(--tblr-secondary);
        background: var(--tblr-bg-surface);
        font-size: 1.15rem;
        cursor: pointer;
    }

    .simba-ticket-detail .simba-ticket-summary__information:hover {
        border-color: var(--tblr-blue, #066fd1);
        color: var(--tblr-blue, #066fd1);
        background: color-mix(in srgb, var(--tblr-blue, #066fd1) 7%, var(--tblr-bg-surface));
    }

    .simba-ticket-detail .simba-ticket-summary__information:focus-visible {
        outline: 0;
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-blue, #066fd1) 18%, transparent);
    }

    .simba-ticket-detail .simba-status {
        min-height: 2.1rem;
    }

    .simba-ticket-detail .simba-ticket-summary__facts--inline {
        display: none;
    }

    .simba-ticket-detail .simba-ticket-summary__step {
        gap: 0.45rem;
        margin-top: 0.55rem;
        padding: 0.42rem 0.7rem;
        border-left-width: 0.2rem;
        border-radius: 0.5rem;
        background: color-mix(in srgb, currentColor 4%, var(--tblr-bg-surface));
    }

    .simba-ticket-detail .simba-ticket-summary__step > i {
        font-size: 1rem;
    }

    .simba-ticket-detail .simba-ticket-summary__step > div {
        display: flex;
        min-width: 0;
        align-items: baseline;
        gap: 0.25rem;
    }

    .simba-ticket-detail .simba-ticket-summary__step strong,
    .simba-ticket-detail .simba-ticket-summary__step span {
        display: inline;
        font-size: 0.84rem;
        line-height: 1.25;
    }

    .simba-ticket-detail .simba-ticket-summary__step strong::after {
        content: " :";
    }

    .simba-ticket-detail .simba-ticket-summary__step span {
        margin-top: 0;
    }

    .simba-ticket-detail .simba-message--initial .read-only-content > .card-title {
        display: none;
    }
}

@media (min-width: 992px) {
    #itil-object-container.simba-ticket-detail {
        display: grid;
        grid-template-rows: auto minmax(0, 1fr) auto;
        height: calc(100vh - 148px);
        height: calc(100dvh - 148px);
        overflow: hidden;
    }

    #itil-object-container.simba-ticket-detail > .simba-ticket-summary {
        grid-row: 1;
    }

    #itil-object-container.simba-ticket-detail > .itil-object {
        grid-row: 2;
        min-height: 0;
        height: auto;
        margin-right: 0;
        margin-left: 0;
    }

    #itil-object-container.simba-ticket-detail > .itil-object > .itil-left-side,
    #itil-object-container.simba-ticket-detail > .itil-object > .itil-right-side {
        min-height: 0;
    }

    #itil-object-container.simba-ticket-detail > .itil-footer {
        grid-row: 3;
        position: relative;
        bottom: auto;
    }
}

.simba-ticket-information-modal .modal-content {
    border: 1px solid var(--tblr-border-color);
    border-radius: 0.85rem;
    box-shadow: 0 1rem 3rem rgb(0 0 0 / 18%);
}

.simba-ticket-information-modal .modal-header {
    padding: 1rem 1.1rem;
}

.simba-ticket-information-modal .modal-title {
    font-size: 1.05rem;
    font-weight: 700;
}

.simba-ticket-information-modal .modal-body {
    padding: 0.35rem 1.1rem 1.1rem;
}

.simba-ticket-information-modal__facts {
    display: grid;
    gap: 0;
    margin: 0;
}

.simba-ticket-information-modal__facts > div {
    padding: 0.85rem 0;
    border-bottom: 1px solid var(--tblr-border-color);
}

.simba-ticket-information-modal__facts > div:last-child {
    border-bottom: 0;
}

.simba-ticket-information-modal__facts dt {
    margin-bottom: 0.2rem;
    color: var(--tblr-secondary);
    font-size: 0.72rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
}

.simba-ticket-information-modal__facts dd {
    margin: 0;
    color: var(--tblr-body-color);
    font-size: 0.95rem;
    font-weight: 600;
    overflow-wrap: anywhere;
}

/* ===========================
   SIMBA - Lot 2 : timeline desktop des signalements
   =========================== */
@media (min-width: 768px) {
    .simba-ticket-detail .itil-timeline {
        --simba-requester-color: var(--tblr-blue, #066fd1);
        --simba-requester-bg: color-mix(in srgb, var(--simba-requester-color) 11%, var(--tblr-bg-surface));
        --simba-requester-border: color-mix(in srgb, var(--simba-requester-color) 38%, var(--tblr-border-color));
        --simba-pui-color: var(--tblr-green, #2fb344);
        --simba-pui-text: color-mix(in srgb, var(--simba-pui-color) 72%, var(--tblr-body-color));
        --simba-pui-bg: color-mix(in srgb, var(--simba-pui-color) 10%, var(--tblr-bg-surface));
        --simba-pui-border: color-mix(in srgb, var(--simba-pui-color) 36%, var(--tblr-border-color));

        width: 100%;
        max-width: 1040px;
        margin-right: auto;
        margin-left: auto;
        padding: 1rem 1.25rem 2rem !important;
    }

    .simba-ticket-detail .itil-timeline > .timeline-item {
        min-width: 0;
    }

    .simba-ticket-detail .timeline-item.simba-message--initial {
        width: 100%;
        max-width: 100%;
        margin-bottom: 1.5rem !important;
    }

    .simba-ticket-detail .simba-message--initial > .row,
    .simba-ticket-detail .simba-message--requester > .row,
    .simba-ticket-detail .simba-message--pui > .row {
        margin-right: 0;
        margin-left: 0;
    }

    .simba-ticket-detail .simba-message--initial .simba-initial-request-avatar {
        padding-left: 0;
    }

    .simba-ticket-detail .timeline-item.simba-message--requester,
    .simba-ticket-detail .timeline-item.simba-message--pui {
        width: min(84%, 52rem);
        max-width: 52rem;
        margin-bottom: 1.1rem !important;
    }

    .simba-ticket-detail .timeline-item.simba-message--requester {
        margin-right: 0;
        margin-left: auto !important;
    }

    .simba-ticket-detail .timeline-item.simba-message--pui {
        margin-right: auto;
        margin-left: 0 !important;
    }

    .simba-ticket-detail .simba-message--initial .content-part,
    .simba-ticket-detail .simba-message--requester .content-part,
    .simba-ticket-detail .simba-message--pui .content-part {
        min-width: 0;
    }

    .simba-ticket-detail .simba-message--initial .timeline-content,
    .simba-ticket-detail .simba-message--requester .timeline-content,
    .simba-ticket-detail .simba-message--pui .timeline-content {
        width: 100%;
        min-width: 0;
        max-width: none;
        margin-top: 0 !important;
        border-width: 1px;
        border-style: solid;
        border-radius: 0.75rem;
        box-shadow: 0 0.2rem 0.65rem rgb(0 0 0 / 4%);
    }

    .simba-ticket-detail .simba-message--initial .timeline-content {
        border-color: var(--simba-requester-border);
        border-left-width: 4px;
        background: color-mix(in srgb, var(--simba-requester-color) 7%, var(--tblr-bg-surface));
    }

    .simba-ticket-detail .simba-message--requester .timeline-content {
        border-color: var(--simba-requester-border);
        border-right-width: 4px;
        background: var(--simba-requester-bg);
    }

    .simba-ticket-detail .simba-message--pui .timeline-content {
        border-color: var(--simba-pui-border);
        border-left-width: 4px;
        background: var(--simba-pui-bg);
    }

    .simba-ticket-detail .simba-message--initial .timeline-content::before,
    .simba-ticket-detail .simba-message--initial .timeline-content::after,
    .simba-ticket-detail .simba-message--requester .timeline-content::before,
    .simba-ticket-detail .simba-message--requester .timeline-content::after,
    .simba-ticket-detail .simba-message--pui .timeline-content::before,
    .simba-ticket-detail .simba-message--pui .timeline-content::after {
        display: none;
    }

    .simba-ticket-detail .simba-message--initial .timeline-content > .card-body,
    .simba-ticket-detail .simba-message--requester .timeline-content > .card-body,
    .simba-ticket-detail .simba-message--pui .timeline-content > .card-body {
        position: relative;
        padding: 0.9rem 1rem 2rem !important;
    }

    .simba-ticket-detail .simba-message-author {
        display: block;
        margin-bottom: 0.35rem;
        font-size: 0.76rem;
        font-weight: 700;
        line-height: 1.25;
    }

    .simba-ticket-detail .simba-message--initial .simba-message-author,
    .simba-ticket-detail .simba-message--requester .simba-message-author {
        color: var(--simba-requester-color);
    }

    .simba-ticket-detail .simba-message--pui .simba-message-author {
        color: var(--simba-pui-text);
    }

    .simba-ticket-detail .simba-message--initial .timeline-header,
    .simba-ticket-detail .simba-message--requester .timeline-header,
    .simba-ticket-detail .simba-message--pui .timeline-header {
        align-items: center;
        min-height: 0;
        margin-top: 0;
        margin-bottom: 0;
    }

    .simba-ticket-detail .simba-message--initial .timeline-header .creator,
    .simba-ticket-detail .simba-message--requester .timeline-header .creator,
    .simba-ticket-detail .simba-message--pui .timeline-header .creator {
        min-width: 0;
    }

    .simba-ticket-detail .simba-message--initial .timeline-header .creator > .badge,
    .simba-ticket-detail .simba-message--requester .timeline-header .creator > .badge,
    .simba-ticket-detail .simba-message--pui .timeline-header .creator > .badge {
        padding: 0;
        border: 0;
        background: transparent;
        color: var(--tblr-secondary);
        font-size: 0.72rem;
        font-weight: 500;
        line-height: 1.35;
        box-shadow: none;
    }

    .simba-ticket-detail .simba-message-meta {
        position: absolute;
        right: 1rem;
        bottom: 0.6rem;
        color: var(--tblr-secondary);
        font-size: 0.68rem;
        font-weight: 500;
        line-height: 1;
        letter-spacing: 0.01em;
        opacity: 0.82;
        white-space: nowrap;
    }

    .simba-ticket-detail .simba-message-meta a {
        color: inherit;
        font-weight: 600;
        text-decoration: none;
    }

    .simba-ticket-detail .simba-message-meta__update {
        white-space: nowrap;
    }

    .simba-ticket-detail .timeline-header .creator > .badge a {
        color: inherit;
        text-decoration: none;
    }

    .simba-ticket-detail .simba-message--initial .read-only-content,
    .simba-ticket-detail .simba-message--requester .read-only-content,
    .simba-ticket-detail .simba-message--pui .read-only-content {
        color: var(--tblr-body-color);
        font-size: 0.95rem;
        line-height: 1.55;
        overflow-wrap: anywhere;
    }

    .simba-ticket-detail .simba-message--initial .rich_text_container > :last-child,
    .simba-ticket-detail .simba-message--requester .rich_text_container > :last-child,
    .simba-ticket-detail .simba-message--pui .rich_text_container > :last-child {
        margin-bottom: 0;
    }

    .simba-ticket-detail .simba-message--initial .sub-documents,
    .simba-ticket-detail .simba-message--requester .sub-documents,
    .simba-ticket-detail .simba-message--pui .sub-documents {
        width: 100%;
        min-width: 0;
        max-width: 100%;
        margin-top: 0.5rem;
    }

    .simba-ticket-detail .simba-followup-source-badge {
        display: none !important;
    }

    .simba-ticket-detail .timeline-item:focus-within .timeline-more-actions {
        visibility: visible;
    }
}

@media (min-width: 768px) {
    /* Les avatars restent dans le DOM pour préserver le fonctionnement GLPI,
       mais n'occupent plus d'espace dans la conversation desktop. */
    .simba-ticket-detail .simba-message--initial .simba-initial-request-avatar,
    .simba-ticket-detail .simba-message--requester .user-part,
    .simba-ticket-detail .simba-message--pui .user-part {
        display: none !important;
    }

    .simba-ticket-detail .simba-message--initial .content-part,
    .simba-ticket-detail .simba-message--requester .content-part,
    .simba-ticket-detail .simba-message--pui .content-part {
        flex: 1 1 100%;
        width: 100%;
        max-width: 100%;
        padding-right: 0;
        padding-left: 0;
    }

    .simba-ticket-detail .simba-message--initial > .row > .col-12.col-sm {
        flex: 1 1 100%;
        width: 100%;
        max-width: 100%;
        padding-right: 0;
        padding-left: 0;
    }

    /* Compositeur de réponse SIMBA : même largeur que la timeline, sans avatar. */
    .simba-ticket-detail #new-itilobject-form {
        width: 100%;
        max-width: 1040px;
        margin-right: auto;
        margin-left: auto;
        padding: 0 1.25rem 1.25rem;
    }

    .simba-ticket-detail #new-itilobject-form .simba-reply-composer {
        width: 100%;
        max-width: 100%;
        margin-right: 0 !important;
        margin-left: 0 !important;
    }

    .simba-ticket-detail .simba-reply-composer > .row {
        margin-right: 0;
        margin-left: 0;
    }

    .simba-ticket-detail .simba-reply-composer .todo-list-state,
    .simba-ticket-detail .simba-reply-composer .user-part {
        display: none !important;
    }

    .simba-ticket-detail .simba-reply-composer .content-part {
        flex: 1 1 100%;
        width: 100%;
        max-width: 100%;
        padding-right: 0;
        padding-left: 0;
    }

    .simba-ticket-detail .simba-reply-composer .timeline-content {
        width: 100%;
        max-width: none;
        margin: 0 !important;
        overflow: hidden;
        border: 1px solid color-mix(in srgb, var(--tblr-blue, #066fd1) 38%, var(--tblr-border-color));
        border-right-width: 4px;
        border-radius: 0.75rem;
        background: var(--tblr-bg-surface);
        box-shadow: 0 0.25rem 0.8rem rgb(0 0 0 / 6%);
    }

    .simba-ticket-detail .simba-reply-composer .timeline-content::before,
    .simba-ticket-detail .simba-reply-composer .timeline-content::after {
        display: none;
    }

    .simba-ticket-detail .simba-reply-composer .timeline-content > .card-body {
        padding: 0 !important;
    }

    .simba-ticket-detail .simba-reply-composer__header {
        display: flex;
        min-height: 3rem;
        align-items: center;
        padding: 0.55rem 0.75rem 0.55rem 1rem;
        border-bottom: 1px solid var(--tblr-border-color);
        background: color-mix(in srgb, var(--tblr-blue, #066fd1) 5%, var(--tblr-bg-surface));
    }

    .simba-ticket-detail .simba-reply-composer__header strong {
        color: var(--tblr-blue, #066fd1);
        font-size: 0.84rem;
        font-weight: 700;
    }

    .simba-ticket-detail .simba-reply-composer__header .close-itil-answer {
        float: none !important;
        min-height: 2.25rem;
        margin: 0 0 0 auto !important;
        padding: 0.25rem 0.45rem;
    }

    .simba-ticket-detail .simba-reply-composer .itilfollowup {
        padding: 0.9rem 1rem 0;
    }

    .simba-ticket-detail .simba-reply-form > .row {
        margin-right: 0 !important;
        margin-left: 0 !important;
    }

    .simba-ticket-detail .simba-reply-form > .row > .col-12 {
        padding-right: 0;
        padding-left: 0;
    }

    /* TinyMCE reste actif pour la compatibilité GLPI, mais son interface avancée
       est masquée dans cette seule zone de réponse desktop. */
    .simba-ticket-detail .simba-reply-form .tox-editor-header,
    .simba-ticket-detail .simba-reply-form .tox-statusbar {
        display: none !important;
    }

    .simba-ticket-detail .simba-reply-form .tox-tinymce {
        min-height: 8rem !important;
        border: 1px solid var(--tblr-border-color);
        border-radius: 0.6rem;
        box-shadow: none;
    }

    .simba-ticket-detail .simba-reply-form .tox-tinymce:focus-within {
        border-color: var(--tblr-blue, #066fd1);
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-blue, #066fd1) 16%, transparent);
    }

    /* La pièce jointe conserve le glisser-déposer et l'upload natif,
       dans une présentation nettement plus compacte. */
    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable {
        display: grid;
        grid-template-columns: minmax(11rem, auto) minmax(16rem, 28rem);
        gap: 0.4rem 1rem;
        align-items: center;
        margin-top: 0.75rem;
        padding: 0.65rem 0.75rem;
        border: 1px dashed color-mix(in srgb, var(--tblr-blue, #066fd1) 28%, var(--tblr-border-color));
        border-radius: 0.6rem;
        background: color-mix(in srgb, var(--tblr-blue, #066fd1) 3%, var(--tblr-bg-surface));
        text-align: left;
    }

    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > b {
        color: var(--tblr-body-color);
        font-size: 0.78rem;
        font-weight: 650;
    }

    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > span.b,
    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > br {
        display: none;
    }

    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > input[type="file"] {
        width: 100%;
        min-height: 2.4rem;
        padding: 0.25rem;
        font-size: 0.8rem;
    }

    .simba-ticket-detail .simba-reply-form .fileupload_info,
    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > [id^="progress"] {
        grid-column: 1 / -1;
    }

    .simba-ticket-detail .simba-reply-actions {
        justify-content: flex-end;
        min-height: 0 !important;
        margin: 0.75rem 0 0 !important;
        padding: 0.75rem 0 !important;
        border-top: 1px solid var(--tblr-border-color);
        background: transparent;
    }

    .simba-ticket-detail .simba-reply-actions .input-group {
        width: auto;
    }

    .simba-ticket-detail .simba-reply-actions button[type="submit"] {
        min-height: 2.6rem;
        padding: 0.55rem 0.9rem;
        border-radius: 0.55rem !important;
        font-weight: 650;
    }

    /* Pendant la rédaction, la commande « Répondre » devient redondante. */
    .simba-ticket-detail.simba-answer-open > .itil-footer {
        display: none;
    }

    /* La synthèse reste désormais fixe : aucun changement de hauteur pendant
       le défilement ou l'ouverture de la zone de réponse. */
    .simba-ticket-detail .simba-ticket-summary,
    .simba-ticket-detail .simba-ticket-summary__details {
        transition: none;
    }
}

@media (min-width: 768px) and (prefers-reduced-motion: reduce) {
    .simba-ticket-detail .simba-ticket-summary,
    .simba-ticket-detail .simba-ticket-summary__details {
        transition: none;
    }
}

@media (min-width: 768px) and (max-width: 991.98px) {
    .simba-ticket-detail .itil-timeline {
        max-width: none;
        padding-right: 0.75rem !important;
        padding-left: 0.75rem !important;
    }

    .simba-ticket-detail .timeline-item.simba-message--requester,
    .simba-ticket-detail .timeline-item.simba-message--pui {
        width: 94%;
    }
}

/* État vide SIMBA. */
.simba-empty-state {
    max-width: 38rem;
    margin: 2rem auto;
    padding: 2rem 1.25rem;
    text-align: center;
}

.simba-empty-state__icon {
    display: grid;
    width: 4.5rem;
    height: 4.5rem;
    margin: 0 auto 1rem;
    place-items: center;
    border-radius: 50%;
    background: color-mix(in srgb, var(--tblr-primary) 12%, var(--tblr-bg-surface));
    color: var(--tblr-primary);
    font-size: 2rem;
}

.simba-empty-state h2 { margin-bottom: 0.5rem; }
.simba-empty-state p { max-width: 32rem; margin: 0 auto 1.25rem; color: var(--tblr-secondary); }
.simba-empty-state__action { min-height: 46px; }

/* En-tete CIS plus compact sur ordinateur. La hauteur mobile reste geree par
   ses propres regles afin de conserver une navigation tactile confortable. */
@media (min-width: 1200px) {
    body.helpdesk {
        --glpi-topbar-height: 64px;
    }

    body.helpdesk header.topbar,
    body.helpdesk header.topbar > .header-container {
        height: var(--glpi-topbar-height);
        min-height: var(--glpi-topbar-height);
    }

    body.helpdesk header.topbar {
        padding-top: 0;
        padding-bottom: 0;
    }

    body.helpdesk header.topbar > .header-container,
    body.helpdesk header.topbar #navbar-menu,
    body.helpdesk header.topbar #navbar-menu > .navbar-nav {
        align-items: center;
    }

    body.helpdesk header.topbar .navbar-brand {
        padding-top: 0;
        padding-bottom: 0;
    }

    body.helpdesk header.topbar .navbar-brand .glpi-logo {
        width: 90px;
        height: 42px;
        background-position: center;
        background-size: contain;
    }
}

@media (max-width: 767.98px) {
    /* Un seul défilement sur mobile : la barre noire et les cartes restent
       dans le flux normal, sans zone interne ni superposition sticky. */
    body.helpdesk header.topbar {
        position: relative !important;
        top: auto !important;
        transform: none !important;
    }

    body.helpdesk .search_page .search-container:has(.simba-ticket-search-card) {
        height: auto !important;
        min-height: 0 !important;
        overflow: visible !important;
    }

    /* Liste de tickets transformée en cartes sans dépendance à nth-child. */
    .simba-ticket-list {
        padding: 0.5rem;
        overflow: visible;
    }

    .simba-ticket-list .search-results {
        display: block;
        border: 0;
        background: transparent;
    }

    .simba-ticket-list .search-results thead {
        position: absolute;
        width: 1px;
        height: 1px;
        overflow: hidden;
        clip: rect(0 0 0 0);
        clip-path: inset(50%);
        white-space: nowrap;
    }

    .simba-ticket-list .search-results tbody {
        display: grid;
        gap: 0.75rem;
    }

    .simba-ticket-list .search-results tr.simba-ticket-card {
        --tblr-table-accent-bg: transparent;
        --tblr-table-striped-bg: transparent;
        --tblr-table-bg-state: transparent;
        --tblr-table-bg-type: transparent;
        position: relative;
        display: grid;
        grid-template-columns: 1fr auto;
        gap: 0.45rem 0.75rem;
        padding: 1rem 2.75rem 1rem 1rem;
        border: 1px solid var(--tblr-border-color);
        border-radius: 0.9rem;
        background: var(--tblr-bg-surface);
        box-shadow: 0 0.25rem 0.9rem rgb(0 0 0 / 6%);
        cursor: pointer;
    }

    .simba-ticket-list .search-results tr.simba-ticket-card::after {
        content: "›";
        position: absolute;
        top: 50%;
        right: 1rem;
        transform: translateY(-50%);
        color: var(--tblr-primary);
        font-size: 1.8rem;
        font-weight: 300;
    }

    .simba-ticket-list .search-results tr.simba-ticket-card:focus-visible {
        outline: 3px solid color-mix(in srgb, var(--tblr-primary) 35%, transparent);
        outline-offset: 2px;
    }

    .simba-ticket-list .search-results td {
        display: block;
        width: auto !important;
        min-width: 0;
        padding: 0 !important;
        border: 0 !important;
        background: transparent !important;
        box-shadow: none !important;
        font-size: 0.88rem;
        overflow-wrap: anywhere;
    }

    .simba-ticket-list .search-results td::before {
        content: attr(data-simba-label);
        display: block;
        margin-bottom: 0.1rem;
        color: var(--tblr-secondary);
        font-size: 0.68rem;
        font-weight: 700;
        letter-spacing: 0.03em;
        text-transform: uppercase;
    }

    .simba-ticket-list .search-results td:has(a[href]) {
        grid-column: 1 / -1;
        font-size: 1rem;
        font-weight: 700;
    }

    .simba-ticket-list .search-results td:has(a[href])::before {
        display: none;
    }

    .simba-ticket-list .search-results td a {
        color: var(--tblr-body-color);
        text-decoration: none;
    }

    .simba-ticket-list .search-results td.simba-ticket-card__field--secondary {
        display: none;
    }

    /* Ordre métier : synthèse, description/échanges, informations secondaires. */
    .simba-ticket-summary {
        margin: 0.5rem 0.5rem 0.75rem;
        padding: 1rem;
        border-radius: 0.9rem;
    }

    .simba-ticket-summary__heading {
        align-items: flex-start;
    }

    .simba-ticket-summary__title {
        flex-basis: 100%;
        font-size: 1.35rem;
    }

    .simba-status {
        order: 3;
    }

    .simba-ticket-summary__actions {
        order: 3;
    }

    .simba-ticket-summary__facts {
        grid-template-columns: 1fr;
        gap: 0.45rem;
    }

    .simba-ticket-summary__facts > div {
        padding: 0.6rem 0.7rem;
    }

    .simba-itil .itil-object {
        padding-bottom: 0.75rem;
    }

    .simba-itil .itil-left-side {
        border-top: 0 !important;
        padding-top: 0 !important;
    }

    .simba-itil .simba-secondary-information {
        margin-top: 0.75rem !important;
        border-top: 1px solid var(--tblr-border-color);
        background: color-mix(in srgb, var(--tblr-bg-surface) 94%, var(--tblr-secondary) 6%);
    }

    /* Les commandes techniques du panneau latéral restent accessibles sur desktop. */
    .simba-itil .simba-secondary-information .switch-panel-width,
    .simba-itil .simba-secondary-information .collapse-panel {
        display: none !important;
    }
}

/* SIMBA Lot 2 - demande initiale et barre d’actions mobile. */
@media (max-width: 767.98px) {
   /* Le conteneur réel de l’avatar est dans main_description.html.twig. */
   .simba-itil .simba-message--initial .simba-initial-request-avatar {
      display: none !important;
   }

   .simba-itil .simba-message--initial > .row {
      margin-left: 0;
      margin-right: 0;
   }

   .simba-itil .simba-message--initial > .row > .col-12 {
      width: 100%;
      padding-left: 0;
      padding-right: 0;
   }

   /* Répondre et Annuler restent côte à côte, même avec le bouton scindé GLPI. */
   .simba-itil .itil-footer .buttons-bar,
   .simba-itil .itil-footer .timeline-buttons {
      flex-wrap: nowrap !important;
   }

   .simba-itil .itil-footer .timeline-buttons {
      align-items: stretch;
      gap: 0.5rem;
      padding-right: 1rem;
   }

   .simba-itil .itil-footer .timeline-buttons > .main-actions,
   .simba-itil .itil-footer .timeline-buttons > .simba-action--cancel {
      flex: 1 1 0 !important;
      width: auto !important;
      min-width: 0;
      margin-left: 0 !important;
      margin-right: 0 !important;
   }

   .simba-itil .itil-footer .timeline-buttons > .main-actions {
      display: flex !important;
   }

   .simba-itil .itil-footer .main-actions > .answer-action:first-child {
      flex: 1 1 auto;
      width: auto !important;
      min-width: 0;
   }

   .simba-itil .itil-footer .main-actions > .dropdown-toggle-split {
      flex: 0 0 auto;
   }

   .simba-itil .itil-footer .simba-action--primary,
   .simba-itil .itil-footer .simba-action--cancel {
      min-height: 50px;
   }
}

/* ===========================
   SIMBA - Lot 3 : navigation desktop des signalements
   =========================== */
@media (min-width: 768px) {
    body.simba-ticket-view #navigationheader.simba-ticket-navigation {
        display: grid !important;
        width: 100%;
        max-width: 1440px;
        min-height: 2.5rem;
        grid-template-columns: minmax(0, 1fr) auto;
        align-items: center;
        gap: 0.75rem;
        margin: 0 auto 0.2rem;
        padding: 0.1rem 0.35rem;
        border: 0;
        background: transparent;
    }

    body.simba-ticket-view #navigationheader .navigationheader-title,
    body.simba-ticket-view #navigationheader .main-header {
        display: none !important;
    }

    body.simba-ticket-view #navigationheader .pagination-left,
    body.simba-ticket-view #navigationheader .pagination-right {
        width: auto;
        min-width: 0;
        align-items: center;
        gap: 0.25rem;
        order: initial;
    }

    body.simba-ticket-view #navigationheader .pagination-left {
        justify-content: flex-start;
    }

    body.simba-ticket-view #navigationheader .pagination-right {
        justify-content: flex-end;
    }

    body.simba-ticket-view #navigationheader .bs-invisible {
        display: none !important;
    }

    body.simba-ticket-view #navigationheader a.btn {
        display: inline-flex;
        width: 2.25rem;
        height: 2.25rem;
        min-height: 2.25rem;
        align-items: center;
        justify-content: center;
        margin: 0 !important;
        padding: 0.35rem;
        border: 1px solid transparent;
        border-radius: 0.6rem;
        color: var(--tblr-secondary);
        background: transparent;
        transition: border-color 140ms ease, background-color 140ms ease, color 140ms ease;
    }

    body.simba-ticket-view #navigationheader a.btn:hover {
        border-color: color-mix(in srgb, var(--tblr-blue, #066fd1) 18%, var(--tblr-border-color));
        color: var(--tblr-blue, #066fd1);
        background: color-mix(in srgb, var(--tblr-blue, #066fd1) 7%, var(--tblr-bg-surface));
    }

    body.simba-ticket-view #navigationheader a.btn:focus-visible {
        border-color: var(--tblr-blue, #066fd1);
        outline: 0;
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-blue, #066fd1) 18%, transparent);
    }

    body.simba-ticket-view #navigationheader a.btn i {
        font-size: 1.15rem !important;
    }

    body.simba-ticket-view #navigationheader .simba-ticket-navigation__back {
        width: 2.25rem;
        max-width: none;
        gap: 0;
        margin-right: 0.5rem !important;
        padding: 0 !important;
        border-color: var(--tblr-border-color);
        color: var(--tblr-body-color);
        background: var(--tblr-bg-surface);
        font-size: 0.82rem;
        font-weight: 600;
        text-decoration: none;
    }

    body.simba-ticket-view #navigationheader .simba-ticket-navigation__back-label {
        display: none;
    }

    body.simba-ticket-view #navigationheader .simba-ticket-navigation__back i {
        display: block;
        margin: 0 !important;
        line-height: 1;
    }

    body.simba-ticket-view #navigationheader .pagination-right > span {
        min-width: 5.2rem;
        padding: 0.35rem 0.7rem !important;
        border: 1px solid var(--tblr-border-color);
        border-radius: 999px;
        color: var(--tblr-secondary);
        background: var(--tblr-bg-surface);
        font-size: 0.78rem;
        font-weight: 650;
        line-height: 1;
        text-align: center;
        white-space: nowrap;
    }

    /* La grille desktop masque la compensation négative native de GLPI :
       l'annuler conserve le même espace gris au-dessus et au-dessous des boutons. */
    body.simba-ticket-view .simba-ticket-detail > .itil-footer {
        margin-bottom: 0 !important;
    }

    body.simba-ticket-view .simba-ticket-detail > .itil-footer .timeline-buttons {
        align-items: center;
    }

    body.simba-ticket-view .simba-ticket-detail > .itil-footer .simba-action--cancel {
        margin-right: 1rem !important;
    }

}

/* ===========================
   SIMBA - Lot 4 : liste desktop des signalements
   =========================== */
@media (min-width: 768px) {
    body.helpdesk .simba-ticket-search-card {
        width: 100%;
        max-width: 1440px;
        margin: 0.75rem auto 1.25rem;
        overflow: visible;
        border: 0;
        border-radius: 0;
        background: transparent;
        box-shadow: none;
    }

    body.helpdesk .simba-ticket-search-card .simba-ticket-search-toolbar {
        position: static;
        z-index: auto;
        top: auto;
        height: auto;
        min-height: 4.8rem;
        padding: 0.65rem 0 !important;
        border-bottom: 0;
        background: var(--tblr-body-bg) !important;
    }

    body.helpdesk .simba-ticket-filters {
        display: grid;
        width: 100%;
        grid-template-columns: minmax(16rem, 1.4fr) minmax(10.5rem, 0.65fr) minmax(13rem, 0.75fr) auto;
        align-items: end;
        gap: 0.85rem;
    }

    body.helpdesk .simba-ticket-filter {
        min-width: 0;
    }

    body.helpdesk .simba-ticket-filter > label {
        display: block;
        margin: 0 0 0.3rem 0.1rem;
        color: var(--tblr-secondary);
        font-size: 0.68rem;
        font-weight: 700;
        letter-spacing: 0.035em;
        line-height: 1.2;
        text-transform: uppercase;
    }

    body.helpdesk .simba-ticket-filter__control {
        position: relative;
    }

    body.helpdesk .simba-ticket-filter__control > i {
        position: absolute;
        z-index: 2;
        top: 50%;
        left: 0.8rem;
        transform: translateY(-50%);
        color: var(--tblr-secondary);
        font-size: 1rem;
        pointer-events: none;
    }

    body.helpdesk .simba-ticket-filter .form-control,
    body.helpdesk .simba-ticket-filter .form-select {
        min-height: 2.65rem;
        border-color: color-mix(in srgb, var(--tblr-border-color) 86%, var(--tblr-secondary) 14%);
        border-radius: 0.6rem;
        color: var(--tblr-body-color);
        background-color: var(--tblr-bg-surface);
        font-size: 0.84rem;
        font-weight: 550;
    }

    body.helpdesk .simba-ticket-filter__control .form-control {
        padding-left: 2.35rem;
    }

    body.helpdesk .simba-ticket-filter .form-control:hover,
    body.helpdesk .simba-ticket-filter .form-select:hover {
        border-color: color-mix(in srgb, var(--tblr-primary) 35%, var(--tblr-border-color));
    }

    body.helpdesk .simba-ticket-filter .form-control:focus,
    body.helpdesk .simba-ticket-filter .form-select:focus {
        border-color: var(--tblr-primary);
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-primary) 16%, transparent);
    }

    body.helpdesk .simba-ticket-filter-actions {
        display: flex;
        align-items: center;
        gap: 0.35rem;
    }

    body.helpdesk .simba-ticket-filter-actions .btn {
        min-height: 2.65rem;
        align-items: center;
        gap: 0.4rem;
        padding: 0.55rem 0.8rem;
        white-space: nowrap;
    }

    body.helpdesk .simba-ticket-filter-actions .btn-primary {
        font-weight: 650;
    }

    body.helpdesk .simba-ticket-filter-actions .btn-ghost-secondary {
        color: var(--tblr-secondary);
    }

    body.helpdesk .simba-ticket-search-toolbar .search-controls {
        min-width: 0;
        gap: 0.75rem;
    }

    body.helpdesk .simba-ticket-search-toolbar .primary-controls,
    body.helpdesk .simba-ticket-search-toolbar .secondary-controls {
        display: flex;
        min-width: 0;
        align-items: center;
    }

    body.helpdesk .simba-ticket-search-toolbar .btn {
        min-height: 2.25rem;
        border-radius: 0.55rem;
        font-weight: 600;
    }

    body.helpdesk .simba-ticket-search-toolbar .btn:focus-visible {
        outline: 0;
        box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-primary) 20%, transparent);
    }

    body.helpdesk .simba-ticket-list {
        width: 100%;
        overflow-x: auto;
        border-top: 1px solid var(--tblr-border-color);
        border-bottom: 1px solid var(--tblr-border-color);
        background: var(--tblr-bg-surface);
        scrollbar-gutter: auto;
    }

    body.helpdesk .simba-ticket-list .search-results {
        min-width: 860px;
        margin: 0;
        border-collapse: separate;
        border-spacing: 0;
        table-layout: fixed;
        --tblr-table-striped-bg: transparent;
        --tblr-table-hover-bg: transparent;
    }

    body.helpdesk .simba-ticket-list .search-results thead th {
        /* Les règles natives GLPI rendent chaque <th> sticky avec un z-index
         * élevé et sont chargées après le thème. Sans !important, l'en-tête
         * se décale de 44 px et recouvre intégralement la première ligne. */
        position: static !important;
        z-index: auto !important;
        top: auto !important;
        height: 2.35rem;
        padding: 0 1rem !important;
        border-top: 0;
        border-bottom: 1px solid color-mix(in srgb, var(--tblr-border-color) 88%, var(--tblr-secondary) 12%);
        color: var(--tblr-secondary);
        background: color-mix(in srgb, var(--tblr-bg-surface) 97%, var(--tblr-secondary) 3%);
        font-size: 0.66rem;
        font-weight: 650;
        letter-spacing: 0.015em;
        line-height: 1.15;
        text-align: left !important;
        text-transform: none;
        vertical-align: middle !important;
        white-space: nowrap;
    }

    body.helpdesk .simba-ticket-list .search-results thead th:first-child {
        padding-left: 1.25rem !important;
    }

    body.helpdesk .simba-ticket-list .search-results thead th:last-child {
        padding-right: 1.25rem !important;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="2"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="2"] {
        display: none !important;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="1"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="1"] {
        width: 42%;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="12"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="12"] {
        width: 18%;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="19"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="19"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="15"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="15"] {
        width: 20%;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="12"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="19"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="15"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="12"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="19"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="15"] {
        text-align: center !important;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="12"] .simba-ticket-list__heading,
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="19"] .simba-ticket-list__heading,
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="15"] .simba-ticket-list__heading {
        justify-content: center;
    }

    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="1"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="12"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="19"],
    body.helpdesk .simba-ticket-list .search-results th[data-searchopt-id="15"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="1"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="12"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="19"],
    body.helpdesk .simba-ticket-list .search-results td[data-searchopt-content-id="15"] {
        padding-left: 1.25rem !important;
    }

    body.helpdesk .simba-ticket-list__heading {
        display: flex;
        min-height: 2.35rem;
        align-items: center;
        justify-content: flex-start;
        gap: 0.2rem;
        line-height: 1;
    }

    body.helpdesk .simba-ticket-list__heading-label {
        display: block;
        min-width: 0;
    }

    body.helpdesk .simba-ticket-list .search-results .sort-indicator {
        display: inline-flex;
        min-width: 0.85rem;
        align-items: center;
        justify-content: center;
        margin-left: 0.1rem;
        transform: none;
        color: var(--tblr-primary);
        line-height: 1;
    }

    body.helpdesk .simba-ticket-list .search-results .sort-indicator i {
        font-size: 0.62rem;
        line-height: 1;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row {
        --tblr-table-bg-type: transparent;
        --tblr-table-bg-state: transparent;
        cursor: pointer;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row > td {
        padding: 0.9rem 1rem;
        border-bottom: 1px solid color-mix(in srgb, var(--tblr-border-color) 80%, transparent);
        background: var(--tblr-bg-surface) !important;
        box-shadow: none !important;
        color: var(--tblr-body-color);
        font-size: 0.84rem;
        line-height: 1.35;
        vertical-align: middle;
        transition: background-color 150ms ease, border-color 150ms ease;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row > td:first-child {
        padding-left: 1.25rem;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row > td:last-child {
        padding-right: 1.25rem;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row:hover > td,
    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row:focus-visible > td,
    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row:focus-within > td {
        border-bottom-color: color-mix(in srgb, var(--tblr-primary) 22%, var(--tblr-border-color));
        background: color-mix(in srgb, var(--tblr-primary) 5%, var(--tblr-bg-surface)) !important;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row:focus-visible {
        outline: 3px solid color-mix(in srgb, var(--tblr-primary) 30%, transparent);
        outline-offset: -3px;
    }

    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row:last-child > td {
        border-bottom: 0;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__primary {
        min-width: 18rem;
        max-width: 34rem;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__primary a {
        display: inline-block;
        color: var(--tblr-body-color);
        font-size: 0.92rem;
        font-weight: 700;
        line-height: 1.35;
        text-decoration: none;
        white-space: normal;
        overflow-wrap: anywhere;
    }

    body.helpdesk .simba-ticket-list .search-results tr:hover td.simba-ticket-list__primary a,
    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__primary a:focus-visible {
        color: var(--tblr-primary);
        text-decoration: none;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__id,
    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__date {
        color: var(--tblr-secondary);
        font-variant-numeric: tabular-nums;
        white-space: nowrap;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__id {
        width: 5.5rem;
        font-weight: 650;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__status-cell {
        width: 10rem;
        white-space: nowrap;
    }

    body.helpdesk .simba-ticket-search-card > .masssearchform > .search-footer {
        display: block !important;
        position: fixed !important;
        z-index: 1021;
        bottom: 0.45rem !important;
        left: 50%;
        width: min(calc(100vw - 3rem), 1140px);
        transform: translateX(-50%);
        padding: 0.3rem 0.75rem;
        border: 1px solid color-mix(in srgb, var(--tblr-border-color) 82%, transparent);
        border-radius: 0.65rem;
        background: var(--tblr-bg-surface) !important;
        box-shadow: 0 0.2rem 0.65rem rgb(0 0 0 / 7%);
    }

    /* La liste suit désormais le défilement naturel de la page. GLPI lui impose
       normalement sa propre hauteur et sa propre barre de défilement, ce qui
       produisait l'effet de fenêtre imbriquée. */
    body.helpdesk .search_page .search-container:has(.simba-ticket-search-card) {
        height: auto !important;
        min-height: 0 !important;
        overflow: visible !important;
        margin-bottom: 0 !important;
        scroll-padding-bottom: 3rem;
    }

    body.helpdesk .simba-ticket-search-card > .masssearchform {
        padding-bottom: 3rem;
    }

    body.helpdesk .simba-ticket-search-card .search-pager {
        min-height: 2rem;
        gap: 0.65rem;
        margin-bottom: 0 !important;
    }

    body.helpdesk .simba-ticket-search-card .search-pager .page-infos,
    body.helpdesk .simba-ticket-search-card .search-pager .search-limit {
        color: var(--tblr-secondary);
        font-size: 0.74rem;
    }

    body.helpdesk .simba-ticket-search-card .search-pager .search-limit-dropdown {
        min-height: 1.9rem;
        padding-top: 0.2rem;
        padding-bottom: 0.2rem;
        font-size: 0.75rem;
    }

    body.helpdesk .simba-ticket-search-card .search-pager .page-link {
        display: inline-flex;
        min-width: 1.9rem;
        height: 1.9rem;
        align-items: center;
        justify-content: center;
        border-color: transparent;
        border-radius: 0.5rem;
        color: var(--tblr-secondary);
        background: transparent;
        font-weight: 650;
    }

    body.helpdesk .simba-ticket-search-card .search-pager .page-item:not(.disabled) .page-link:hover {
        border-color: color-mix(in srgb, var(--tblr-primary) 18%, var(--tblr-border-color));
        color: var(--tblr-primary);
        background: color-mix(in srgb, var(--tblr-primary) 7%, var(--tblr-bg-surface));
    }

    body.helpdesk .simba-ticket-search-card .search-pager .page-item.active .page-link {
        border-color: var(--tblr-primary);
        color: #fff;
        background: var(--tblr-primary);
    }

    body.helpdesk .simba-ticket-search-card .search-pager .page-item.disabled .page-link {
        opacity: 0.42;
    }
}

@media (min-width: 768px) and (max-width: 1199.98px) {
    body.helpdesk .simba-ticket-search-card {
        width: 100%;
    }

    body.helpdesk .simba-ticket-list .search-results thead th,
    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row > td {
        padding-right: 0.7rem;
        padding-left: 0.7rem;
    }

    body.helpdesk .simba-ticket-list .search-results td.simba-ticket-list__primary {
        min-width: 15rem;
    }

    body.helpdesk .simba-ticket-search-toolbar .middle-controls {
        min-width: 0;
    }

    body.helpdesk .simba-ticket-filters {
        grid-template-columns: minmax(15rem, 1fr) minmax(10rem, 0.65fr) minmax(12rem, 0.75fr);
    }

    body.helpdesk .simba-ticket-filter-actions {
        grid-column: 1 / -1;
        justify-content: flex-end;
    }
}

@media (min-width: 768px) and (prefers-reduced-motion: reduce) {
    body.simba-ticket-view #navigationheader a.btn,
    body.helpdesk .simba-ticket-list .search-results tbody tr.simba-ticket-list__row > td {
        transition: none;
    }
}

/* SIMBA - Navigation mobile des signalements.
 * La liste conserve uniquement les cartes et la pagination basse.
 * La fiche remplace la navigation technique GLPI par un retour explicite.
 */
.simba-ticket-back {
    display: none;
}

@media (max-width: 767.98px) {
    /* Liste « Mes signalements » : masquer seulement la barre d'outils haute. */
    .simba-ticket-search-toolbar {
        display: none !important;
    }

    /* Fiche d'un signalement : la navigation GLPI est redondante sur mobile. */
    body.helpdesk #navigationheader {
        display: none !important;
    }

    .simba-ticket-back {
        display: block;
        margin: 0.35rem 0.75rem 0;
    }

    .simba-ticket-back a {
        display: inline-flex;
        align-items: center;
        gap: 0.25rem;
        min-height: 44px;
        padding: 0.45rem 0.25rem;
        color: var(--tblr-primary);
        font-size: 0.95rem;
        font-weight: 600;
        line-height: 1.2;
        text-decoration: none;
        border-radius: 0.5rem;
    }

    .simba-ticket-back a:hover,
    .simba-ticket-back a:active {
        text-decoration: none;
        background: color-mix(in srgb, var(--tblr-primary) 8%, transparent);
    }

    .simba-ticket-back a:focus-visible {
        outline: 3px solid color-mix(in srgb, var(--tblr-primary) 35%, transparent);
        outline-offset: 2px;
    }

    .simba-ticket-back i {
        font-size: 1.25rem;
    }

    /* Rapprocher la synthèse du lien de retour sans modifier son contenu. */
    .simba-ticket-back + .simba-ticket-summary {
        margin-top: 0.15rem;
    }
}



/* ===========================
   SIMBA - Navigation contextuelle mobile v5
   ===========================
   Le lien est déplacé par le Twig dans un emplacement situé avant #page,
   donc réellement hors du panneau blanc du ticket.
*/
#simba-ticket-back-slot {
    display: none;
}

@media (max-width: 767.98px) {
    body.simba-ticket-view #simba-ticket-back-slot {
        display: block;
        width: 100%;
        margin: 0.45rem 0 0.2rem;
        padding-inline: 0.55rem;
        text-align: left;
    }

    body.simba-ticket-view #simba-ticket-back-slot .simba-ticket-back {
        display: block;
        width: 100%;
        margin: 0;
        text-align: left;
    }

    body.simba-ticket-view #simba-ticket-back-slot .simba-ticket-back a {
        display: inline-flex;
        justify-content: flex-start;
        min-height: 38px;
        padding: 0.25rem 0.15rem;
        color: var(--tblr-secondary);
        font-size: 0.82rem;
        font-weight: 550;
        text-align: left;
    }

    body.simba-ticket-view #simba-ticket-back-slot .simba-ticket-back i {
        font-size: 1rem;
    }

    /* Évite que les wrappers génériques de GLPI prolongent artificiellement
       la fiche après la barre d'actions. */
    body.simba-ticket-view .page-wrapper,
    body.simba-ticket-view .page-body,
    body.simba-ticket-view #page,
    body.simba-ticket-view #itil-object-container,
    body.simba-ticket-view #itil-object-container > .itil-object {
        min-height: 0 !important;
        height: auto !important;
    }

    body.simba-ticket-view #page {
        padding-bottom: 0 !important;
        margin-bottom: 0 !important;
    }

    body.simba-ticket-view .simba-itil .itil-object {
        margin-bottom: 0 !important;
        padding-bottom: 0.5rem !important;
    }
}

/* ===========================
   SIMBA - Lot 5 : finitions et robustesse
   =========================== */

/* Les contenus saisis restent contenus dans leur bulle, même avec une URL,
   une image, un tableau ou un nom de fichier exceptionnellement long. */
.simba-ticket-detail .read-only-content,
.simba-ticket-detail .rich_text_container,
.simba-ticket-detail .sub-documents,
.simba-ticket-detail .sub-documents .list-group-item {
    min-width: 0;
    max-width: 100%;
}

.simba-ticket-detail .read-only-content,
.simba-ticket-detail .rich_text_container,
.simba-ticket-detail .sub-documents a {
    overflow-wrap: anywhere;
}

.simba-ticket-detail .rich_text_container img,
.simba-ticket-detail .rich_text_container video {
    max-width: 100%;
    height: auto;
}

.simba-ticket-detail .rich_text_container table,
.simba-ticket-detail .rich_text_container pre {
    display: block;
    max-width: 100%;
    overflow-x: auto;
}

.simba-ticket-detail .simba-message-meta,
.simba-ticket-detail .simba-message-meta__update {
    white-space: normal;
    overflow-wrap: anywhere;
}

/* Un même focus, clairement visible, sur les commandes SIMBA à faible relief. */
.simba-ticket-detail .timeline-more-actions:focus-visible,
.simba-ticket-detail .close-edit-content:focus-visible,
.simba-ticket-detail .close-itil-answer:focus-visible,
.simba-empty-state__action:focus-visible,
body.helpdesk .simba-ticket-search-card .search-pager .page-link:focus-visible {
    outline: 0;
    box-shadow: 0 0 0 0.2rem color-mix(in srgb, var(--tblr-primary) 24%, transparent);
}

/* À la largeur d'un petit portable ou d'une tablette paysage, l'éditeur garde
   la même présentation simplifiée sans comprimer le sélecteur de fichiers. */
@media (min-width: 768px) and (max-width: 991.98px) {
    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable {
        grid-template-columns: minmax(0, 1fr);
    }

    .simba-ticket-detail .simba-reply-form .fileupload.draghoverable > input[type="file"] {
        min-width: 0;
    }
}

@media (prefers-reduced-motion: reduce) {
    .simba-ticket-detail,
    .simba-ticket-list {
        scroll-behavior: auto;
    }
}

/* PUI : GLPI peut conserver un positionnement historique différent selon
   l'auteur du suivi. On neutralise ces variations afin que toutes les bulles
   de l'équipe partagent rigoureusement le même bord droit. */
@media (min-width: 768px) {
    /* Les deux interfaces utilisent maintenant un espacement porté par le fil
       lui-même. La marge Bootstrap de chaque entrée variait avec la structure
       historique de GLPI et pouvait donc doubler entre deux réponses. */
    .simba-ticket-detail .itil-timeline,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline {
        row-gap: 1rem;
    }

    .simba-ticket-detail .timeline-item.simba-message--requester .todo-list-state,
    .simba-ticket-detail .timeline-item.simba-message--pui .todo-list-state,
    body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--requester .todo-list-state,
    body.simba-pui .simba-pui-ticket-detail .timeline-item.simba-message--pui .todo-list-state {
        display: none !important;
        width: 0 !important;
        height: 0 !important;
        margin: 0 !important;
        padding: 0 !important;
    }

    .simba-ticket-detail .itil-timeline > .timeline-item.simba-message--requester,
    .simba-ticket-detail .itil-timeline > .timeline-item.simba-message--pui,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--requester,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui {
        min-height: 0 !important;
        height: auto !important;
        margin-top: 0 !important;
        margin-bottom: 0 !important;
    }

    .simba-ticket-detail .itil-timeline > .timeline-item.simba-message--requester > .row,
    .simba-ticket-detail .itil-timeline > .timeline-item.simba-message--pui > .row,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--requester > .row,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui > .row {
        min-height: 0 !important;
        height: auto !important;
    }

    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui {
        box-sizing: border-box;
        align-self: flex-end !important;
        width: min(86%, 860px) !important;
        max-width: 860px !important;
        margin-right: 0 !important;
        margin-left: auto !important;
        padding-right: 0 !important;
        padding-left: 0 !important;
    }

    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui > .row {
        width: 100%;
        margin-right: 0 !important;
        margin-left: 0 !important;
    }

    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui .content-part {
        flex: 0 0 100%;
        width: 100%;
        max-width: 100%;
        padding-right: 0 !important;
        padding-left: 0 !important;
    }

    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.simba-message--pui .timeline-content {
        width: 100%;
        margin-right: 0 !important;
        margin-left: 0 !important;
    }
}

/* ===========================
   SIMBA PUI - Lot 2 : file collective des signalements
   =========================== */

body.simba-pui .search_page:has(.simba-pui-ticket-search-card) > .saved-searches-panel {
    display: none !important;
}

body.simba-pui .search_page .search-container:has(.simba-pui-ticket-search-card) {
    width: 100%;
    height: auto !important;
    min-height: 0 !important;
    overflow: visible !important;
}

body.simba-pui .simba-pui-ticket-search-card {
    width: min(100%, 1520px);
    margin: 1.25rem auto 2rem;
    overflow: hidden;
    border: 1px solid #dce2ea;
    border-radius: 1rem;
    background: var(--tblr-bg-surface);
    box-shadow: 0 0.35rem 1.25rem rgb(38 52 71 / 7%);
}

body.simba-pui .simba-pui-ticket-search-card .simba-ticket-search-toolbar {
    position: static;
    display: block !important;
    width: 100%;
    height: auto !important;
    max-height: none !important;
    min-height: 0;
    overflow: visible !important;
    padding: 1rem 1.15rem !important;
    border-bottom: 1px solid #e3e8ef;
    background: #fff !important;
}

body.simba-pui .simba-ticket-filters {
    display: grid;
    grid-template-columns: minmax(17rem, 1.5fr) minmax(10rem, 0.65fr) minmax(12rem, 0.8fr) auto;
    gap: 0.85rem 0.75rem;
    align-items: end;
    width: 100%;
}

body.simba-pui .simba-ticket-filter--sort {
    grid-column: auto;
}

body.simba-pui .simba-ticket-filter {
    min-width: 0;
}

body.simba-pui .simba-ticket-filter > label {
    display: block;
    margin: 0 0 0.3rem 0.1rem;
    color: #637596;
    font-size: 0.68rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    line-height: 1.2;
    text-transform: uppercase;
}

body.simba-pui .simba-ticket-filter__control,
body.simba-pui .simba-ticket-filter__dropdown {
    position: relative;
    min-width: 0;
}

body.simba-pui .simba-ticket-filter__control > i {
    position: absolute;
    z-index: 2;
    top: 50%;
    left: 0.8rem;
    transform: translateY(-50%);
    color: #75849f;
    font-size: 1rem;
    pointer-events: none;
}

body.simba-pui .simba-ticket-filter .form-control,
body.simba-pui .simba-ticket-filter .form-select,
body.simba-pui .simba-ticket-filter .select2-container .select2-selection {
    min-height: 2.65rem;
    border-color: #d5dce6;
    border-radius: 0.65rem;
    color: var(--simba-pui-ink);
    background-color: #fff;
    font-size: 0.84rem;
    font-weight: 550;
}

body.simba-pui .simba-ticket-filter__control .form-control {
    padding-left: 2.35rem;
}

body.simba-pui .simba-ticket-filter .select2-container {
    width: 100% !important;
}

body.simba-pui .simba-ticket-filter .select2-container .select2-selection__rendered {
    padding-top: 0.34rem;
    padding-bottom: 0.34rem;
    line-height: 1.85rem;
}

body.simba-pui .simba-ticket-filter .select2-container .select2-selection__arrow {
    top: 0.45rem;
}

body.simba-pui .simba-ticket-filter .form-control:focus,
body.simba-pui .simba-ticket-filter .form-select:focus,
body.simba-pui .simba-ticket-filter .select2-container--focus .select2-selection {
    border-color: #0872ce;
    box-shadow: 0 0 0 0.2rem rgb(8 114 206 / 14%);
}

body.simba-pui .simba-ticket-filter-actions {
    display: flex;
    grid-column: auto;
    gap: 0.25rem;
    align-items: center;
    justify-content: flex-end;
}

body.simba-pui .simba-ticket-secondary-filters {
    grid-column: 1 / -1;
    margin-top: 0.05rem;
    border-top: 1px solid #e7ebf0;
}

body.simba-pui .simba-ticket-secondary-filters > summary {
    display: flex;
    min-height: 2.15rem;
    align-items: center;
    justify-content: space-between;
    padding: 0.65rem 0.15rem 0;
    color: #637596;
    cursor: pointer;
    list-style: none;
}

body.simba-pui .simba-ticket-secondary-filters > summary::-webkit-details-marker {
    display: none;
}

body.simba-pui .simba-ticket-secondary-filters > summary > span {
    display: inline-flex;
    gap: 0.4rem;
    align-items: center;
    font-size: 0.78rem;
    font-weight: 700;
}

body.simba-pui .simba-ticket-secondary-filters > summary > small {
    margin-left: auto;
    color: #8793a6;
    font-size: 0.72rem;
}

body.simba-pui .simba-ticket-secondary-filters > summary::after {
    width: 0.48rem;
    height: 0.48rem;
    margin-left: 0.7rem;
    border-right: 2px solid currentColor;
    border-bottom: 2px solid currentColor;
    content: "";
    transform: rotate(45deg) translateY(-0.12rem);
    transition: transform 150ms ease;
}

body.simba-pui .simba-ticket-secondary-filters[open] > summary::after {
    transform: rotate(225deg) translate(-0.1rem, -0.05rem);
}

body.simba-pui .simba-ticket-secondary-filters__content {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr)) auto;
    gap: 0.75rem;
    align-items: end;
    padding: 0.75rem 0 0.15rem;
}

body.simba-pui .simba-ticket-secondary-filters__content .simba-ticket-advanced-link {
    display: inline-flex;
    min-height: 2.65rem;
    gap: 0.35rem;
    align-items: center;
    align-self: end;
    padding: 0.55rem 0.7rem;
    color: #637596;
    font-size: 0.78rem;
    font-weight: 650;
    white-space: nowrap;
}

body.simba-pui .simba-ticket-filter__dropdown > .btn,
body.simba-pui .simba-ticket-filter__dropdown > a,
body.simba-pui .simba-ticket-filter__dropdown > .input-group-text {
    display: none !important;
}

body.simba-pui .simba-ticket-filter-actions .btn {
    display: inline-flex;
    min-height: 2.65rem;
    gap: 0.35rem;
    align-items: center;
    padding: 0.55rem 0.7rem;
    border-radius: 0.65rem;
    font-size: 0.8rem;
    font-weight: 650;
    white-space: nowrap;
}

body.simba-pui .simba-ticket-filter-actions .btn-primary {
    border-color: #5d605e;
    background: #5d605e;
}

body.simba-pui .simba-ticket-filter-actions .btn-ghost-secondary {
    color: #637596;
}

body.simba-pui .simba-ticket-search-toolbar--advanced {
    display: block;
}

body.simba-pui .simba-pui-ticket-search-card .show-saved-searches {
    display: none !important;
}

body.simba-pui .simba-ticket-advanced-heading {
    display: flex;
    gap: 1rem;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 0.75rem;
    padding-bottom: 0.75rem;
    border-bottom: 1px solid #e7ebf0;
}

body.simba-pui .simba-ticket-advanced-heading strong,
body.simba-pui .simba-ticket-advanced-heading small {
    display: block;
}

body.simba-pui .simba-ticket-advanced-heading small {
    margin-top: 0.15rem;
    color: #75849f;
    font-size: 0.78rem;
}

body.simba-pui .simba-pui-ticket-list {
    width: 100%;
    overflow-x: auto;
    background: #fff;
}

body.simba-pui .simba-pui-ticket-list .search-results {
    min-width: 1120px;
    margin: 0;
    border-collapse: separate;
    border-spacing: 0;
    table-layout: fixed;
    --tblr-table-striped-bg: transparent;
    --tblr-table-hover-bg: transparent;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="2"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="2"],
body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="80"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="80"] {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="3"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="3"] {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="400"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="400"] {
    display: none !important;
}

body.simba-pui .simba-pui-ticket-list .search-results thead th {
    position: static !important;
    z-index: auto !important;
    top: auto !important;
    height: 2.6rem;
    padding: 0 0.85rem !important;
    border-bottom: 1px solid #dfe5ec;
    color: #637596;
    background: #f7f9fb;
    font-size: 0.69rem;
    font-weight: 700;
    letter-spacing: 0.015em;
    text-align: left !important;
    vertical-align: middle !important;
    white-space: nowrap;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="1"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="1"] {
    width: 30%;
    padding-left: 1.35rem !important;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="4"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="4"] {
    width: 16%;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="7"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="7"] {
    width: 23%;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="12"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="12"] {
    width: 14%;
    text-align: center !important;
}

body.simba-pui .simba-pui-ticket-list .search-results th[data-searchopt-id="19"],
body.simba-pui .simba-pui-ticket-list .search-results td[data-searchopt-content-id="19"] {
    width: 17%;
    text-align: center !important;
}

body.simba-pui .simba-pui-ticket-list .simba-ticket-list__heading {
    display: flex;
    min-height: 2.6rem;
    gap: 0.25rem;
    align-items: center;
}

body.simba-pui .simba-pui-ticket-list th[data-searchopt-id="12"] .simba-ticket-list__heading,
body.simba-pui .simba-pui-ticket-list th[data-searchopt-id="19"] .simba-ticket-list__heading {
    justify-content: center;
}

body.simba-pui .simba-pui-ticket-list .sort-indicator {
    color: #0872ce;
    font-size: 0.65rem;
}

body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row {
    cursor: pointer;
}

body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row > td {
    height: 4.65rem;
    padding: 0.9rem 0.85rem;
    border-bottom: 1px solid #e5eaf0;
    color: #3e4a5d;
    background: #fff !important;
    font-size: 0.82rem;
    line-height: 1.35;
    vertical-align: middle;
    transition: background-color 150ms ease, border-color 150ms ease;
}

body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row:hover > td,
body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row:focus-visible > td,
body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row:focus-within > td {
    border-bottom-color: #bcd8f1;
    background: #f4f9fe !important;
}

body.simba-pui .simba-pui-ticket-list tbody tr.simba-ticket-list__row:focus-visible {
    outline: 3px solid rgb(8 114 206 / 25%);
    outline-offset: -3px;
}

body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__primary a {
    color: var(--simba-pui-ink);
    font-size: 0.9rem;
    font-weight: 700;
    text-decoration: none;
}

body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__primary {
    position: relative;
    padding-right: 3rem !important;
}

body.simba-pui .simba-pui-ticket-list .simba-ticket-list__title-link {
    display: inline-flex;
    max-width: 100%;
    flex-direction: column;
    gap: 0.16rem;
    align-items: flex-start;
    vertical-align: middle;
}

body.simba-pui .simba-ticket-list__title-main {
    color: var(--simba-pui-ink);
    font-size: 0.9rem;
    font-weight: 700;
    line-height: 1.25;
}

body.simba-pui .simba-ticket-list__title-equipment {
    color: #78869c;
    font-size: 0.63rem;
    font-weight: 700;
    letter-spacing: 0.045em;
    line-height: 1.2;
    text-transform: uppercase;
}

body.simba-pui .simba-ticket-list__priority-alert {
    position: absolute;
    top: 50%;
    right: 0.85rem;
    display: inline-flex;
    width: 1.65rem;
    height: 1.65rem;
    align-items: center;
    justify-content: center;
    margin: 0;
    padding: 0;
    transform: translateY(-50%);
    border-radius: 50%;
    color: #bd2e38;
    background: #fff0f1;
    line-height: 1;
}

body.simba-pui .simba-ticket-list__priority-alert i {
    font-size: 0.9rem;
}

body.simba-pui .simba-pui-ticket-list tr:hover td.simba-ticket-list__primary a {
    color: #0872ce;
}

body.simba-pui .simba-ticket-list__status {
    display: inline-flex;
    width: 7rem;
    min-height: 1.85rem;
    gap: 0.4rem;
    align-items: center;
    justify-content: center;
    padding: 0.25rem 0.55rem;
    border: 1px solid currentColor;
    border-radius: 999px;
    font-size: 0.75rem;
    font-weight: 700;
    line-height: 1.15;
    white-space: nowrap;
}

body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__status-cell {
    position: relative;
    text-align: center !important;
}

body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__status-cell--with-reason .simba-ticket-list__status {
    transform: translateY(-0.38rem);
}

body.simba-pui .simba-ticket-list__pending-reason {
    position: absolute;
    right: 0;
    bottom: 0.48rem;
    left: 0;
    display: flex;
    max-width: 10rem;
    gap: 0.28rem;
    align-items: flex-start;
    justify-content: center;
    margin: 0 auto;
    color: #946200;
    font-size: 0.63rem;
    font-weight: 700;
    line-height: 1.2;
}

body.simba-pui .simba-ticket-list__pending-reason i {
    flex: 0 0 auto;
    margin-top: 0.02rem;
    font-size: 0.72rem;
}

body.simba-pui .simba-ticket-list__status::before {
    width: 0.5rem;
    height: 0.5rem;
    flex: 0 0 auto;
    border-radius: 50%;
    background: currentColor;
    content: "";
}

@keyframes simba-status-dot-pulse {
    0%,
    100% {
        opacity: 1;
        transform: scale(1);
    }

    50% {
        opacity: 0.42;
        transform: scale(0.78);
    }
}

body.simba-pui .simba-ticket-list__status--new::before {
    transform-origin: center;
    animation: simba-status-dot-pulse 1.2s ease-in-out infinite;
}

@media (prefers-reduced-motion: reduce) {
    body.simba-pui .simba-ticket-list__status::before {
        animation: none !important;
    }
}

body.simba-pui .simba-ticket-list__status a,
body.simba-pui .simba-ticket-list__status span {
    color: inherit !important;
}

body.simba-pui .simba-ticket-list__status--new {
    color: var(--simba-status-new);
    background: #f4f2ff;
}

body.simba-pui .simba-ticket-list__status--processing {
    color: var(--simba-status-processing);
    background: #eef6ff;
}

body.simba-pui .simba-ticket-list__status--waiting {
    color: var(--simba-status-waiting);
    background: #fff6eb;
}

body.simba-pui .simba-ticket-list__status--solved {
    color: var(--simba-status-solved);
    background: #eef9f1;
}

body.simba-pui .simba-ticket-list__status--closed,
body.simba-pui .simba-ticket-list__status--cancelled {
    color: var(--simba-status-closed);
    background: #f3f4f6;
}

body.simba-pui .simba-ticket-list__priority {
    display: inline-flex;
    min-width: 5.6rem;
    min-height: 1.8rem;
    align-items: center;
    justify-content: center;
    padding: 0.25rem 0.55rem;
    border: 1px solid currentColor;
    border-radius: 999px;
    font-size: 0.74rem;
    font-weight: 650;
    line-height: 1.15;
    white-space: nowrap;
}

body.simba-pui .simba-ticket-list__priority--high {
    color: #c9363e;
    background: #fff1f2;
}

body.simba-pui .simba-ticket-list__priority--medium {
    color: #b76500;
    background: #fff8e7;
}

body.simba-pui .simba-ticket-list__priority--low {
    color: #477251;
    background: #f1f8f2;
}

body.simba-pui .simba-ticket-list__priority--neutral {
    color: #667085;
    background: #f5f6f8;
}

body.simba-pui .simba-pui-ticket-search-card > .masssearchform > .search-footer {
    padding: 0.65rem 1rem;
    border-top: 1px solid #e2e7ed;
    background: #fff;
}

body.simba-pui .simba-pui-ticket-search-card .search-pager {
    min-height: 2.1rem;
    margin: 0 !important;
}

@media (max-width: 1399.98px) {
    body.simba-pui .simba-ticket-filters {
        grid-template-columns: minmax(15rem, 1.4fr) minmax(9rem, 0.6fr) minmax(11rem, 0.8fr) auto;
    }
}

@media (max-width: 991.98px) {
    body.simba-pui .simba-ticket-filters {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    body.simba-pui .simba-ticket-filter--title,
    body.simba-pui .simba-ticket-filter-actions {
        grid-column: 1 / -1;
    }

    body.simba-pui .simba-ticket-filter-actions {
        justify-content: flex-start;
        flex-wrap: wrap;
    }

    body.simba-pui .simba-ticket-secondary-filters__content {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    body.simba-pui .simba-ticket-secondary-filters__content .simba-ticket-advanced-link {
        grid-column: 1 / -1;
        justify-self: start;
    }
}

/* Liste PUI : vraie composition mobile, sans largeur de tableau desktop. */
@media (max-width: 767.98px) {
    body.simba-pui .search_page,
    body.simba-pui .search_page .search-container:has(.simba-pui-ticket-search-card) {
        width: 100%;
        min-width: 0;
        overflow-x: hidden !important;
    }

    body.simba-pui .simba-pui-ticket-search-card {
        width: calc(100% - 1rem);
        margin: 0.5rem auto 1rem;
        overflow: visible;
        border-radius: 0.85rem;
    }

    body.simba-pui .simba-pui-ticket-search-card .simba-ticket-search-toolbar {
        padding: 0.85rem !important;
        border-radius: 0.85rem 0.85rem 0 0;
    }

    body.simba-pui .simba-ticket-filters {
        grid-template-columns: minmax(0, 1fr);
        gap: 0.75rem;
    }

    body.simba-pui .simba-ticket-filter--title,
    body.simba-pui .simba-ticket-filter--status,
    body.simba-pui .simba-ticket-filter--sort,
    body.simba-pui .simba-ticket-filter-actions,
    body.simba-pui .simba-ticket-secondary-filters {
        grid-column: 1;
    }

    body.simba-pui .simba-ticket-filter-actions {
        display: grid;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 0.5rem;
        justify-content: stretch;
    }

    body.simba-pui .simba-ticket-filter-actions .btn {
        width: 100%;
        justify-content: center;
    }

    body.simba-pui .simba-ticket-secondary-filters > summary > small {
        display: none;
    }

    body.simba-pui .simba-ticket-secondary-filters__content {
        grid-template-columns: minmax(0, 1fr);
    }

    body.simba-pui .simba-ticket-secondary-filters__content .simba-ticket-advanced-link {
        grid-column: 1;
        width: 100%;
    }

    body.simba-pui .simba-pui-ticket-list {
        width: 100%;
        padding: 0.65rem;
        overflow: visible;
        background: #f6f8fb;
    }

    body.simba-pui .simba-pui-ticket-list .search-results {
        display: block;
        width: 100%;
        min-width: 0 !important;
        table-layout: auto;
        background: transparent;
    }

    body.simba-pui .simba-pui-ticket-list .search-results thead {
        position: absolute;
        width: 1px;
        height: 1px;
        overflow: hidden;
        clip: rect(0 0 0 0);
        clip-path: inset(50%);
        white-space: nowrap;
    }

    body.simba-pui .simba-pui-ticket-list .search-results tbody {
        display: grid;
        width: 100%;
        gap: 0.7rem;
    }

    body.simba-pui .simba-pui-ticket-list .search-results tr.simba-ticket-list__row {
        display: grid;
        width: 100%;
        min-width: 0;
        grid-template-columns: minmax(0, 1fr);
        gap: 0.65rem;
        padding: 1rem;
        border: 1px solid #dce3eb;
        border-radius: 0.85rem;
        background: #fff;
        box-shadow: 0 0.2rem 0.7rem rgb(38 52 71 / 6%);
    }

    body.simba-pui .simba-pui-ticket-list .search-results tr.simba-ticket-list__row::after {
        display: none;
    }

    body.simba-pui .simba-pui-ticket-list .search-results tr.simba-ticket-list__row > td {
        display: block;
        width: 100% !important;
        height: auto;
        min-width: 0;
        padding: 0 !important;
        border: 0 !important;
        background: transparent !important;
        text-align: left !important;
        overflow-wrap: anywhere;
    }

    body.simba-pui .simba-pui-ticket-list .search-results td::before {
        display: block;
        margin-bottom: 0.15rem;
        color: #637596;
        font-size: 0.65rem;
        font-weight: 700;
        letter-spacing: 0.04em;
        text-transform: uppercase;
    }

    body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__primary {
        padding-right: 2.4rem !important;
    }

    body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__primary::before {
        display: none;
    }

    body.simba-pui .simba-pui-ticket-list .simba-ticket-list__title-link {
        width: 100%;
        max-width: 100%;
    }

    body.simba-pui .simba-pui-ticket-list .simba-ticket-list__priority-alert {
        right: 0;
    }

    body.simba-pui .simba-pui-ticket-list td[data-searchopt-content-id="19"] {
        display: none !important;
    }

    body.simba-pui .simba-pui-ticket-list .search-results tr.simba-ticket-list__row > td.simba-ticket-list__status-cell {
        position: static;
        display: grid;
        grid-template-columns: minmax(0, 1fr);
        gap: 0.35rem;
        align-items: start;
        text-align: left !important;
    }

    body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__status-cell::before {
        margin-bottom: 0;
    }

    body.simba-pui .simba-pui-ticket-list .simba-ticket-list__status {
        width: auto;
        min-width: 7rem;
        flex: 0 0 auto;
        justify-self: start;
    }

    body.simba-pui .simba-pui-ticket-list .simba-ticket-list__pending-reason {
        position: static;
        grid-column: 1 / -1;
        max-width: none;
        justify-content: flex-start;
        margin: 0.05rem 0 0 0.15rem;
        line-height: 1.25;
    }

    body.simba-pui .simba-pui-ticket-list td.simba-ticket-list__status-cell--with-reason .simba-ticket-list__status {
        transform: none;
    }
}

/* Priorité finale sur les anciennes présentations locales de l'upload. */
:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable {
    grid-template-columns: minmax(0, 1fr) !important;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .simba-fileupload-prompt {
    order: 1;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > .fileupload_info {
    grid-column: 1 / -1 !important;
    order: 2;
}

:is(body.helpdesk, body.simba-pui) .fileupload.draghoverable > [id^="progress"] {
    grid-column: 1 / -1 !important;
    order: 3;
}

/* Les pièces jointes autonomes reprennent les bulles PUI/CIS du fil de discussion. */
:is(.simba-ticket-detail, .simba-pui-ticket-detail) .timeline-item.Document_Item.simba-message--attachment .timeline-content {
    min-width: 0;
    border-style: solid;
    border-width: 1px;
    border-radius: 0.85rem;
    box-shadow: none;
}

:is(.simba-ticket-detail, .simba-pui-ticket-detail) .timeline-item.Document_Item.simba-message--attachment .sub-documents {
    width: 100%;
    min-width: 0;
    max-width: 100%;
}

:is(.simba-ticket-detail, .simba-pui-ticket-detail) .timeline-item.Document_Item.simba-message--attachment .sub-documents .list-group-item {
    min-width: 0;
    background: transparent;
}

@media (min-width: 768px) {
    .simba-ticket-detail .itil-timeline > .timeline-item.Document_Item.simba-message--attachment,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.Document_Item.simba-message--attachment {
        width: min(86%, 32rem) !important;
        min-width: 0 !important;
        max-width: 32rem !important;
    }

    .simba-ticket-detail .itil-timeline > .timeline-item.Document_Item.simba-message--attachment-image,
    body.simba-pui .simba-pui-ticket-detail .itil-timeline > .timeline-item.Document_Item.simba-message--attachment-image {
        width: min(86%, 18rem) !important;
        max-width: 18rem !important;
    }
}
